Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   December 21, 2020 — Rated 10 out of 10 by S.Z. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very nice service

Report a concern   December 21, 2020 — Rated 10 out of 10 by J.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Honest and very well aligned with my views of purchasing.

Report a concern   December 21, 2020 — Rated 10 out of 10 by Cynthia Bowling Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very nice and prompt

Report a concern   December 21, 2020 — Rated 10 out of 10 by Yvonne Hall Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professionalism of staff ,, in and out on time, staff courtesy and politeness..keep me updated on progress of my vehicle...safe clean comfortable waiting area

Report a concern   December 21, 2020 — Rated 10 out of 10 by Carrie Johnson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy access and availability

Report a concern   December 18, 2020 — Rated 10 out of 10 by R.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I feel very confident buying products from Don Franklin Nissan and using their services (primarily for ongoing maintenance). MS. Jennifer is a great Service Liaison - she explains everything to me in detail (and in terms I can understand). Her estimates regarding time and expense are always 'spot on.

Report a concern   December 18, 2020 — Rated 10 out of 10 by B.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Richard Conrad did a great job explaining my end of lease purchasing option clearly and concisely during an in-person meeting at the dealership.

Report a concern   December 18, 2020 — Rated 10 out of 10 by Teresa Henry Don Franklin Lexington Nissan - Service
What do you like about our products and services?

As usual, I am pleased with all the staff being friendly and the timely manner in which it took to get an oil change and tire rotation. Thanks to all of you and keep up the good work.

Report a concern   December 18, 2020 — Rated 9 out of 10 by B.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The team was quick, kind, and courteous. The tech explained what eveyrything he was doing and was a pro at every interaction.

Report a concern   December 17, 2020 — Rated 10 out of 10 by A.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent

Report a concern   December 17, 2020 — Rated 10 out of 10 by E.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always provide great service

Report a concern   December 17, 2020 — Rated 10 out of 10 by Steven FRANTZ Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Bob Glass was great to work with and we got we got a really good deal. Thank you Bob.

Report a concern   December 17, 2020 — Rated 10 out of 10 by R.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very efficient. Very friendly. Easy to schedule appointment

Report a concern   December 16, 2020 — Rated 10 out of 10 by G.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and good service.

Report a concern   December 16, 2020 — Rated 10 out of 10 by Beth Linville Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Ben the salesman was great. We got straight to the purchase and within a hour the sale was done. I'll definitely recommend anyone that want to buy a vehicle to give them a visit.

Report a concern   December 16, 2020 — Rated 10 out of 10 by A.O. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron has been very helpful with my Nissan.

Report a concern   December 16, 2020 — Rated 10 out of 10 by Charity Lamb Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nothing, but your people are amazing!

Report a concern   December 15, 2020 — Rated 10 out of 10 by Bridget Slone Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Sales staff were very helpful, nice and informative. Overall great experience shopping for a new vehicle.

Report a concern   December 15, 2020 — Rated 9 out of 10 by E.B. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Jen was not pushy at all

Report a concern   December 15, 2020 — Rated 10 out of 10 by T.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was great!

Report a concern   December 14, 2020 — Rated 10 out of 10 by T.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and friendly.

Report a concern   December 14, 2020 — Rated 10 out of 10 by C.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent customer service, excellent sales, great people

Report a concern   December 14, 2020 — Rated 10 out of 10 by N.F. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Ben did a great job helping with my purchase! He was very knowledgeable and listened to what I was interested in. He made my purchase very easy. I will definitely recommend him to friends.

Report a concern   December 14, 2020 — Rated 10 out of 10 by Michael Smith Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

This is my 8th Nissan I love them no problems at all, the person I deal with is Eric McDonald he is great, he will get me a salesperson and no pressure at all, the service dept is great also, I have nothing bad to say about Nissan

Report a concern   December 14, 2020 — Rated 10 out of 10 by Charles Williams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very good service and professional

Report a concern   December 13, 2020 — Rated 10 out of 10 by N.Y. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Efficient, quality service at a reasonable price.

Report a concern   December 12, 2020 — Rated 10 out of 10 by A.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I’ve been a Nissan owner for 18 years. Good quality cars at a reasonable prices.

Report a concern   December 11, 2020 — Rated 10 out of 10 by T.H. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

First time was not the best, I'm not going to lie. I went in a second time and talked to Chad and told him my current situation and that i just lost my car in an accident 2 days ago. The car I was looking at was just like my old one but had little flaws with it, and he was able to negotiate with the price where I would like it to be and he knew I loved the car, very friendly guy, next time I have a friend or family member, I will suggest him to do business with you all.

Report a concern   December 11, 2020 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

great sales staff and delivery!

Report a concern   December 11, 2020 — Rated 10 out of 10 by D.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast courteous friendly service


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