Customer Testimonials
Friendly courteous personnel. The automobiles are excellent quality and the staff can teach all
The technology if the cars.
I like my acaida and the guys are all good and will go all out to. Help yoiu
Very good team and each person was helpful
Friendly fast service.
Very relaxed low pressure sales environment. Sales rep and manager were very polite, courteous and responded positively to all of my requests. Price was very competitive and delivery experience was simple and easy. Overall a very nice buying experience.
Excellent salesman and service in Darryl Bond.
Darryl got things done in a timely manner.
Excellent customer care.👌
Staff members was professional and knowledgeable and helpful and showed excellent customer service
Ethan was AMAZING!! I would buy a car from him any time! he was super responsive, and did everything asked which included coming in on his day off to fix something on the car I requested. I cannot speak more highly of Ethan!! He needs a big fat raise!! Please tell Ethan and his boss Steven that Ethan gets a 15 out of 10 on the happy buyer scale!!
Everyone is professional and friendly!
Best there is, best there ever was. Period. Would reccommend any other dealer in Kentucky or surrounding states.
Catarina was fantastic! Very knowledgeable and made the whole process fast and easy.
Great people to work with
James was great to work with and really helpful. He even followed up with a phone call this week.
My sales person was amazing ! Jamal was so easy to deal with and very accommodating
The purchase was a pleasure, but they also back things up with outstanding service. The combination of both of these is rare these days!
Yes
We have always been happy with our purchases and with the service we receive. We wouldn't shop anywhere else. We feel like family since we've been buying our vehicles there for years.
In the service department we’re greeted courteously & professionally. Pleased with the maintenance on our cars.
We greatly appreciate all the help we have received from Lisa and Casey in the service dept. They have been honest and dedicated to their jobs while giving us peace of mind. Catarina assisted us and pointed out options that helped us decide which new vehicle might be best for us and our needs. We have bought several new vehicles from this dealership. We returned this time because we KNEW, without a doubt, we would be taken good care of if we needed help.
Very prompt and friendly service!
Staff is extremely helpful and friendly. Always pleased with products purchased!!! Staff is very knowledgeable and takes time to explain the issues with your vehicle.
We are always treated like family!! I know we are getting the best deal possible. I can't imagine shopping anywhere else.
Top quality service always as I have used them for years.
Services are great. Coupons are appreciated.
Don Franklin Auto has a hometown feel. Fast friendly service. Always welcoming and great customer service.
Fast service and very friendly and helpful. Great team
Service is performed on a timely manner. Staff is very courteous.
Great service
The people!