Don Franklin Lexington Buick GMC
3380 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   April 10, 2024 — Rated 10 out of 10 by D.S. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly staff !!
Report a concern   April 4, 2024 — Rated 10 out of 10 by A.H. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

She is so friendly

Report a concern   April 3, 2024 — Rated 10 out of 10 by James Milam Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Are salesman Andri did an excellent job, very knowledgeable, professional, an caring.
This was the third vehicle we've purchased from this dealership, very good to work with folks, honest, trustworthy.

Report a concern   April 2, 2024 — Rated 10 out of 10 by R.F. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Excellent service.
Report a concern   April 1, 2024 — Rated 10 out of 10 by Larry Crosthwaite Don Franklin Lexington GM Service Department
What do you like about our products and services?

Kaci is always very prompt in keeping me informed about the status of repairs. Great people to trust for keeping your vehicle in good working order.

Report a concern   March 31, 2024 — Rated 10 out of 10 by Lori Hawkins Don Franklin Lexington GM Sales Department
What do you like about our products and services?

My whole experience was Excellent! No hassle, no pressure, I was asked what I was looking for and I was listened to. No run a rounds!! Hands Down BEST Car lot experience, EVER!!!
Report a concern   March 30, 2024 — Rated 10 out of 10 by Thomas Eblen Don Franklin Lexington GM Service Department
What do you like about our products and services?

Always reliable service

Report a concern   March 30, 2024 — Rated 10 out of 10 by E.E. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Friendly and prompt service.

Report a concern   March 28, 2024 — Rated 10 out of 10 by Joseph Allen Don Franklin Lexington GM Sales Department
What do you like about our products and services?

I was very well taken care of by two of your associates and enjoyed the car buying experience, possibly for the first time. Will highly recommend in the future.
Report a concern   March 28, 2024 — Rated 10 out of 10 by Ernest Wheeler Don Franklin Lexington GM Service Department
What do you like about our products and services?

Excellent service
Report a concern   March 25, 2024 — Rated 10 out of 10 by T.H. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

The people

Report a concern   March 25, 2024 — Rated 10 out of 10 by Patricia Horton Don Franklin Lexington GM Service Department
What do you like about our products and services?

Top rate products

Report a concern   March 21, 2024 — Rated 10 out of 10 by Nancy Good Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very fast service. Easy to work with and accommodating. I have to drop my truck off and pick up after hours and they always make it work with no issues.

Report a concern   March 20, 2024 — Rated 10 out of 10 by John Benett Don Franklin Lexington GM Service Department
What do you like about our products and services?

Service and staff are all amazing

Report a concern   March 16, 2024 — Rated 10 out of 10 by N.R. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Process was no pressure and efficient.

Report a concern   March 16, 2024 — Rated 10 out of 10 by J.M. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly customer service in the service center. Lounge area clean and comfortable.
Report a concern   March 13, 2024 — Rated 10 out of 10 by A.M. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quick and efficient. Great customer service at the dealership in the service dept

Report a concern   March 9, 2024 — Rated 10 out of 10 by J.C. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

The people are wonderfully helpful and friendly!
Report a concern   March 9, 2024 — Rated 10 out of 10 by T.W. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

People are friendly and easy to work with.
Report a concern   March 9, 2024 — Rated 10 out of 10 by N.W. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

No hassle - literally every other place I went "claimed" no hassle, but then tried to talk me out of
leaving....

Report a concern   March 9, 2024 — Rated 10 out of 10 by Ralph Duron Don Franklin Lexington GM Service Department
What do you like about our products and services?

Don Franklin Auto (Lexington - Buick) is a great car service provider!!! No other company comes close.....

Report a concern   March 9, 2024 — Rated 10 out of 10 by M.M. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quick courteous service

Report a concern   March 9, 2024 — Rated 10 out of 10 by G.G. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Saturday appointments

Report a concern   March 9, 2024 — Rated 10 out of 10 by A.R. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Generally good service, nice people.
Report a concern   March 9, 2024 — Rated 10 out of 10 by T.B. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

I had great customer service but also understanding of my timing of my next vehicle.
Report a concern   February 29, 2024 — Rated 10 out of 10 by Kyle Cook Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very professional and respectful technicians, a whole turn around from service I've received from local Chevrolet dealerships.

Report a concern   February 27, 2024 — Rated 10 out of 10 by Edward Ditto Don Franklin Lexington GM Sales Department
What do you like about our products and services?

They do what they say and do it on time.
Report a concern   February 23, 2024 — Rated 9 out of 10 by Brian Disney Don Franklin Lexington GM Service Department
What do you like about our products and services?

Fast turn around.
Report a concern   February 22, 2024 — Rated 10 out of 10 by V.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very courteous personal in the service department. Everything was explained to on the service of my vehicle.

Report a concern   February 22, 2024 — Rated 10 out of 10 by L.B. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Catarina was fantastic to talk to and went above and beyond trying to help me find a truck that fit my needs and was something I liked. Even though I haven't made a purchase yet, I would certainly recommend friends and family seeing Catarina at Don Franklin for their next GM purchase.


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