Customer Testimonials
Reviewed what was to be checked on vehicle, quick service, comfortable lounge where I waited. Advised of issues I should address soon. Nice guy
Jenna was amazing! She exceeded my expectations and went above and beyond to help me out.
I would definitely recommend Don Franklin. Not only did we get a great deal, the whole process was simple and fast. Test drove 2 vehicles same day and drove it home that evening 10 stars in my book.
The service and staff are great. Jena V. is very easy to work with. I am always in and out quickly when I bring my vehicle in for routine maintenance. Jena V. is always so understanding about my time crunches and never lets me down. She always is quick to respond to emails and phone calls. I am confident if I ever have a problem and need assistance with my vehicle, Jena V. will take good care of me. The technicians are always honest and do great work.
Quality and impeccable service . Tanner and Harley actually listens to the customer and makes
Car buying a pleasant experience. I will be back on my next purchase. Sending everyone I know to Don Franklin Chevrolet. I Have already told Tanner I want an All electric Chevy Blazer when u get one in . Red , Black or Blue .
Top notch guys and a1 service
Convience and friendly staff
All
My wipers work! Nice people, quick service
Great friendly service.
Close to home and the service is fast and friendly
Service adviser Tim Perkins was outstanding in helping me take car of my car and helping me understand my warranty.
Fast friendly and complete
good service cordial
Service is outstanding
Very good on both.
People are awesome
Best service ! Got me exactly what I wanted and I will for sure be sending my friends and family to Harley at Bardstown Don Franklin
Instructions were followed to the letter, work was performed in a timely manner and all associates I came into contact with were very friendly and helpful.
It's was fast and friendly.
Met with a smile and expedited my vehicle at the scheduled appointment time
Customer service was fantastic.
it was fast
Really nice people done a good job would recommend my neighbors to go there
Friendly and fast.
The service department always is courteous & takes care of my car problem in an appropriate amount of time.
All service personnel are appreciated - in particular, Tim Perkins, who takes good care of our needs. There is never a problem in scheduling routine maintenance and service. Waiting times are reasonable as are the costs. After more than 40 years of purchasing only GM vehicles, I continue to be pleased with performance and overall quality. And I highly recommend the Franklin Family dealerships over any others for the metro Louisville area.
Quick, timely and informative service.
Dealing with Tanya.
Thank You!
I really enjoyed working with Mike, he was very helpful. I also like the warranty that comes with the used vehicles, you don’t have to worry that you may have bought a lemon