Customer Testimonials
I’ve known the Franklin family for a very long time! I am originally from Adair County where Don opened up his first dealership. My family has purchased at least 7 vehicles from the Franklin Family of Dealerships. I currently own a Nissan Kicks purchased at Franklin Nissan in Columbia and my Mom owns a Chevy Impala purchased at Franklin Ford in Columbia. Our family trusts Eddie, Dan and the entire staff for all of our car shopping needs!
I like the fact that the Bardstown location has worked with me more than once when my service time hit during out of state trips out west & Florida. Appointments are easy to make, always on time or when I show up early. I have moved from near the Bardstown location & need to move my truck service to Glasgow which is closer for me. I hate to leave Bardstown because they have been so good to me but they tell me that I will like the Glasgow location. Thank you Don Franklin!!
First name removed
Friendly and quick service.
Always friendly and helpful when calling about any issues with our cars!
You all have been so nice to me and my wife. Plus your close to where I live...just good people.
I have purchased several vehicles over the years and I always feel treated very fair with not pressure
Easy place to purchase a new car. Thanks
I was treated very well and got the best price on a new set of tires. I checked with 4 other tire dealers and Franklin beat them all.
Friendly and efficient. Keep me updated during long processes. Well trained on billing process and coupons/points applications to billing.
I am well taken care of for everything
On time
Professional, efficient service and great customer service.
Great fast service and great customer service
Great costumes service! Jen has been very helpful through an aggravating problem!
The staff are friendly. The work was done in a timely manner and reasonably priced.
The sales staff were polite and treated me with respect. Absolutely no pressure.
Friendly and efficient staff. Always do a good job.
Service dept is very helpful
Devin Boone was great to work with. Quick, efficient & went out of his way to accommodate us.
Friendly service and repaired my problem in a timely manner.
Jenn VanArsdale who is in the service department is always so helpful and efficient. She always goes above and beyond.
Service was delivered on time, staff were friendly, and the waiting room was clean and comfortable. I will happily return for car services.
Service. quality and most of all staff..
Everyone at the Bardstown location are very friendly and easy to work with. . We have bought vehicles from Josh Barrett in the past. He always comes thru for us.
The sales staff was verry helpful. Our salesman Trey {new to the industry] went above and beyond helpful to make the deal. I also need to give a shout out to the detail shop Dan for getting us out late on a Saturday.
Mike
Great service. Thank you
I had a noise coming from my LF Wheel, and brought it to Don Franklin without an appointment. The service rep, Jena, was super helpful, and had a technician test drive and ended up finding a rock wedged between the dust guard and wheel rotor. I was in and out in an hour. Excellent service, and I was very appreciative for them getting my truck addressed without an appointment… Thx!
I have to say everyone was great! One of the best car buying experiences. Highly recommend if you are looking for a New or Used car. The salesman Mike W. was very professional and he did not pressure us like alot of other salesman do. Go see Mike if you are in the market. Thank you again.
The staff at Don Franklin are always friendly and helpful I personally have never had an issue with their work or parts.
The team was very knowledgeable. They were kind and answered any questions I had. The waiting room was clean, welcoming, and comfortable.