Customer Testimonials
Everyone at the Bardstown location are very friendly and easy to work with. . We have bought vehicles from Josh Barrett in the past. He always comes thru for us.
The sales staff was verry helpful. Our salesman Trey {new to the industry] went above and beyond helpful to make the deal. I also need to give a shout out to the detail shop Dan for getting us out late on a Saturday.
Mike
Great service. Thank you
I had a noise coming from my LF Wheel, and brought it to Don Franklin without an appointment. The service rep, Jena, was super helpful, and had a technician test drive and ended up finding a rock wedged between the dust guard and wheel rotor. I was in and out in an hour. Excellent service, and I was very appreciative for them getting my truck addressed without an appointment… Thx!
I have to say everyone was great! One of the best car buying experiences. Highly recommend if you are looking for a New or Used car. The salesman Mike W. was very professional and he did not pressure us like alot of other salesman do. Go see Mike if you are in the market. Thank you again.
The staff at Don Franklin are always friendly and helpful I personally have never had an issue with their work or parts.
Transparency...... Information flow.
Fast service!
Fast service and always pleasant employees with a nice waiting area. Plus a free super nice car wash !
Very friendly
Jena Vanarsdale in the Service Department is why my family purchased a second vehicle from Don Franklin. Jena V. has gone above and well beyond any other service department employee I have ever dealt with. She even returned an email on a weekend when she was off and did not think twice about helping me with the issue I had with my then-GMC Yukon XL. Jena V. has always been readily available to answer questions and reserve appointments for service. Jena V. referred me to salesman Tanner Richmond. Tanner R. is the most professional and honest salesperson. He went beyond my expectations in helping my wife and I choose and purchase our new (to us) 2022 Silverado with no pressure. Because of Jena V. and Tanner R., I recommended my daughter and her husband to shop at Don Franklin; who also bought a Silverado. I can not say enough great things about Jena V. and Tanner R. As long as they are employees of Don Franklin, you have a customer.
Excellent customer service
Always friendly service, no pressure experience
The 15 lifetime warranty if u do everything
Great customer service and communication.
Fast, easy to schedule. Affordable .
Harley made this a one stop shop.
He was very simple to deal with.
They gave me a great appraisal on the trade.
They made the transaction simple by sending me all of the documents via email, for me to review.
Once we reviewed them and agreed on what needed to be changed, they corrected it and sent it back to me.
I literally have only spent 20 minutes at the dealership.
I will definitely shop here again.
Don Franklin is a great place to have your G.M. product serviced or repaired. The service department staff are courteous and knowledgeable.
was real easy to work with , not pushy or in a hurry, belive it or not i think i got a good deal, Thanks to Harley
Fast friendly service
Fast and friendly service as always! I’d recommend Don Franklin to anyone for their service needs.
Fast and friendly service and prices were very reasonable
Everything they have done so far
The service department always provides excellent customer service. Great communication during service. Jen is amazing at her job!
Always fairly priced and courteous service
Friendly service
Friendly manner in which everyone seems to have at the Bardstown facility.
It was very good thanks all hands down
Tanner is great
Service. quality and most of all staff..