Customer Testimonials
Friendly and knowledgeable staff!
Sue
Service Rep. Jen V. Is is amazing!
Quality cars, honesty
We bought a truck there, and now they service the vehicle also. We are super happy with purchase, and there service of the vehicle.
The product I bought was good. The employees and help me were courteous, and friendly.
Any questions I have to ask, you at Don Franklin of Batdstown, KY have an answer for me. Never had a problem with products from your team. They are usually there for my service needs. I like the service I receive, and will continue to your service. Thanks, Don Franklin! 🙂
Jen is a wonderful CSR. Accurate, friendly, and good person.
Service in shop is quick when possible.
Happy with establishment.
I have developed a great connection with Dave Brown and Josh Barrett and therefore, I would say it is those two guys (and others) that keep me coming back. I've now purchased 10 cars from this lot.
Easy access and location . Great service department.
great people and great service
Unbelievable how good that service department is ! Fix it right the first time ! Best service department in the county!
Everyone was so kind and professional. Excellent customer service!
Jen and James are very pleasant to work with. Very knowledgeable, trustworthy and friendly.
It’s o kind
The convenience
Everything always goes smoothly . Jen is the best service advisor. She stays on top of things and gets you on and out.
Good service
I like it because it goes pretty smooth and they answer all my questions
Quick service. Friendly & efficient.
I was treated very kindly and the job was completed in a timely manner.
Very personable. Small town feeling. Ashley Austin is the best
Friendly and helpful.
Quality and excellent service
Good selection
The intake and pick up staff tries to do everything possible to take care of the customer's needs.
It is generally quick and easy to get my car serviced. Nice people, helpful.
Was easy & they know what they're doing!
Don't really have a choice about the oil changes due to the warranty. When a mistake was made with my oil change they gave it to me free. I felt like I should have maybe got a few free oil changes but they hopefully they didn't tear my motor up.
Very helpful service dept. James was excellent to work with
Your employees were professiona and courteous.