Customer Testimonials
Great knowledge
First class service
Very empathetic in times of need
Out new bike shop for the foreseeable future
Thanks heaps MATE
My Trek e bikes have changed my life and the support from the team is second to none. Thanks Ben and team.
Ben was fantastic. I visited 5 bike shops that morning, he was the only one who looked for the part, then suggested a fix rather than just sending me away.
He looked up my bike online, found the substitute parts in your store, checked they would work, got it done that morning, cost just what he said it would.
I've already told 2 people the story.
quick good service
Excellent service, very professional, and comprehensive advice. Friendly atmosphere, we felt very welcomed.
Ben and Corey are great at fixing all brands of bikes! Their attention to detail is awesome.
Very quick friendly service.
Excellent customer service. Friendly and helpful.🙂
knowledgeable and friendly team.
Very easy and friendly to deal with. Helpful in the type of bike recommended with local knowledge in mind. Trek is a very reliable brand.
Good professional service
Friendly & Knowledgeable staff
Honest opinions on bikes and parts.
Great service and easy to talk to.
Bought a couple of kids bikes here now, and had my bike serviced there and no issues at all, been a great experience each time.
Very friendly and professional.
All the equipment and parts at a reasonable price.
A willingness to respond to a couple of niggling issues (creaks) in a MTB following purchase. I have found this to distinguish businesses that genuinely care about their customers and others who pay lip service.
Matt and Phil had no problem in rectifying the noise issue. The bikes now humming and I'm really glad that I upgraded a newer model of the Fuel EX8.
Cheers Trotts
Friendly and approachable staff
Pleasant staff and quality products
Friendly service
Trek products
Good job. Fairly quick. On time with estimate.
Great, helpful service. Really makes the shop inviting and wanting to come back!
Great customer service.
Quality bikes and parts. Friendly engaging and very helpful staff.
The team was brilliant. Absolutely my go to from here on.
Prompt, professional service.
Friendly staff.
Product is great and the service was top notch!
the pump i bought is excellent and the customer service was wonderful. Thank you
Corey helped me with my purchase of a new Trek Roscoe 7. He was very knowledgeable and super friendly. We worked through the sizing and I was able to briefly test ride two of the sizes in order to get the best fit before ordering the colour that I was after.
The assembly was done exceptionally fast and upon pick Corey set up the fork for my weight and set my seat height to the best height.
Corey along with all of the guys go above and beyond to make you feel welcome. I highly recommend anyone to buy from them or get their bikes serviced their
Neat, tidy shop. Great service.
Corey is awesome and needs a raise, thx for getting me out of a pickle and enabling me to race this weekend. What a legend. 👍🏻🤩
Excellent prompt service, and quality bikes