Customer Testimonials
Friendly and knowledgeable
The staff are incredibly friendly. The products are amazing. Seriously this shop is amazing.
Matt is great to deal with! Very helpful and knowledgeable.
Excellent service
Product knowledge
Ordered for Christmas. Great communication, easy and friendly to deal with. Very happy
Friendly service
Well qualified staff
Reasonable prices
Range of equipment
The consistency and quality of staff engagement and Phil and the team's attention to detail and general excellence PLUS the quality of the ancillary accessories on sale
Good staff
Friendly and helpful.
Friendly staff, good advice.
Plenty of stock
The team were friendly and knowledgeable about the products. Helpful in finding the bike that suited us best.
Matt went above and beyond to go to Melbourne to pick up a bike we had ordered for our sons Birthday
Cannot Thank him enough for making sure we had it in time
Great products. Helpful staff.
Very professional and helpfull
No fuss and friendly as usual
Products are great and the service has always been great
Good advice and excellent service
🚴♂️ Just rolled out of Cyclescape Ballarat feeling like a pro!
Picked up a spare tyre & brake pads – because flats and sudden stops are no joke!
Service? 💯 Smooth, fast, and friendly – they didn’t let me down (unlike a flat tyre 😉).
If you want stress-free spins and perfect stops, hit up Cyclescape!
#Ballarat #Cyclescape #BikeLife #RideReady #FlatOutAwesome #BrakeItTillYouMakeIt 🚲✨
Trek bikes are the best, I have 2, my wife one, and I pay have of all Trek bikes that are bought for our grandchildren.Great service by Matt from Cyclescape in Ballarat and Simon at Hendrys in Geelong
I can always talk with Phil
Very professional and knowledgeable service . They spent a heap of time getting my bike set - up and kit sorted. Great experience!
Professional, knowledgeable and friendly service. If they don't have something in stock, they get it in quickly.
Great service as always
Always find the services, support and advice very helpful. Staff always willing to spend and take the time and very patient with the young people I bring in with me to look for the perfect fit or item for them.
Ben and team couldn’t be more helpful if they tried. Very grateful.
A1 service. Ben and the team are customer focussed and provide a very high quality service.
Excellent service! Repaired a puncture on my sons bike and also fixed multiple other issues within a short time frame and very reasonably priced.
Clear communication, friendly service

Quality bikes at reasonable price.
Staff were welcoming, knowledgeable and willing to answer any questions