Customer Testimonials
Great product with excellent service and knowledge of the bikes
Good quality. Also good to support those who support the community.
I just walked in off the street, minimal wait time, staff and Stevie were great.
Excellent service by friendly staff who are experts in their field
Always ready to discuss needs v wants and come up with a solution. In my case the solution was not stocked so was promptly ordered in and held for my collection. Happy days. Lots of lovely bikes to tempt you to allow the wants to run free. )
Customer service 10/10
Advice of bike that is fit for purpose. Always ready to talk and explain.
Staff were very knowledgeable, and prompt service.
The best bikes, particularly the e-mountain bikes, and the checkpoints, and exceptional customer service.
Great Price and
Friendly staff,
highly recommend!
Prompt services by knowledgeable staff
The team has great product knowledge and are happy to fit in with my timeframe when it comes to service and repairs.
These guys know bikes!
Staff are always very helpful
A fantastic bike shop. Ben, Corey, and Trevor are kind, knowledgeable, and always give helpful advice without any of that classic bike shop elitism. Excellent service and a refreshingly down-to-earth atmosphere — highly recommended
This occasion was to check and inspect the brakes due to a noise.
The pads were changed and a basic safety inspection was conducted.
Problem solved and I was happy with the pricing.
I always walk out confident that I have been given the correct information. The team are always happy to answer any questions I have and do their best to make sure our bikes are back on the tracks ASAP.
Let me just say, that every time I go into Cyclescape, Matty Britton offers me a masterclass in how to do customer engagement. There isn't much this proprietor doesn't know and what he doesn't have, he will endeavour to get it for me. I don't spend time going elsewhere - Cyclescape is always my first port of call.
Customer centric. very upfront honest communication.
Great bunch of guys, always helpful. Service with a smile
Always prompt and reliable service with additional advice and expertise provided with every service.
Cory is great and always goes to the next step in providing excellent service.
Matt personally remedied my concern
Knowledge and support is fantastic
Service is the best in Bendigo
Always great service from these guys.
Excellent customer service
Super friendly service and quality product
Always wonderful friendly service- very knowledgeable!
Quality
Fast, friendly and efficient service.
I know the job gets done and done properly.