Customer Testimonials
Quick service.
Friendly, swift service and a place to park next door. Good price and advice.
Feels like xmas every time i buy something ,great service very friendly not just a shop
all part of the service they treat everybody like family
Staff very helpful and take time to make sure everything is done properly.
Always pleasant to work with, unlike some of the other shops around Ballarat when i get a bike back from service it is actually fixed and there isn't more issues with it. Fair pricing, always get looked after well. Used to be a regular at Bikes on Latrobe but have had way to many issues with their poor service work, I'm only ever coming back to you guys for service work and 100% will always recommend to others for it. Thanks for being a consistently reliable and trustworthy bike shop, definitely the best in Ballarat!
Matt is friendly and super helpful. Excellent knowledge if all products. His mechanic was just as helpful and knowledgeable. Store is tidy and well set out. Very inviting
Good relationship development
Great shop
Professional, friendly service and feedback. Well done, guys.
Very friendly staff
A wide range of products readily available, beyond amazing customer service as well as a great conversation to help me understand the product.
Phil went to much trouble to sort my problem.
Quick, friendly and professional service
prompt, efficient ,helpful and friendly
Expert knowledge & advice. Parts on hand. Customer parking.
Products are well made and last. Service is always amazing and helpful. Won’t buy a bike from anywhere else.
Phil's a great mechanic; he takes time to understand the bike issue. On pickup he's always willing to take time to explain its cause and the remedy. Never feel like I'm being upsold!
Friendly knowledgeable staff
Great service
The people! Great bunch of guys in there. Always willing to help.
Good bikes, helpful staff
The great range and assistance when choosing a bike
Great service my only feedback is the frustrating text that the wheel was ready 5 minutes before closing! By the time I got there you were shut!
Friendly very efficient and prompt service
Always good
Prompt and well done
Knowledgeable and helpful
I appreciated the time given to me by Matt in helping me with some adjustments to my bike
Friendly and good knowledge of products.
Great customer service and knowledgeable staff