Customer Testimonials
Service is amazing as always. I would recommend them any day of the week.
Top maintenance and service.
Convenient and did exactly what I wanted, thank you.
Always friendly, knowledgeable and efficient service, highly recommended.
Good friendly and REAL advice
Staff always so friendly and helpful. If the item isn’t in store, they do their best to get it for us.
Genuinely cyclescape has the best service and best shop in town. Only issue, you gotta like trek bikes
helpful and responsive
Friendly, knowledgeable, quality product.
High quality and good supply
Excellent customer service and product knowledge.
I would recommend to friends
Very extensive
Friendly staff and fantastic products
Great fast friendly service
Every team member I spoke to was super helpful and knowledgeable. I couldn’t recommend the team more highly. It was a simple process and all the fuss of Christmas was taken care of for me.
Thanks so much for the speedy turn around time Corey during a super busy time of the year. It’s much appreciated 👌🏻
Staff are helpful and always have a great product
Hi Matt & team.
Trek bikes are a quality product & very versatile.
as are associated accessories.
Management and staff show professionalism / knowledge above & beyond competitors
That's why I own 2 Trek's & ordered my 3rd.
Cheers. Name removed.
The Knowledgeable staff and attention to details
G8 service easy to deal with
Great customer service and range of products
The customer service has been second to none. We came in not knowing which bike was best for our kids. The team walked us through the models and their benefits. There was no pressure, and they always remembered us when we would come back in. Fantastic service. Have a great Christmas and a Happy New Year.
Staff were very friendly and helpful. Communication was great especially paying a deposit as I live in Melbourne. Super easy.
You were able to provide what we needed and staff was very helpful
Quality of service and product
Fantastic helpful service
Professional service took the time to make sure I was served and happy with my product. Wouldn’t go elsewhere even if it’s and hour drive from melbourne
Great product and excellent service. Will recommend to others.
Friendly team, 30 day gaurantee in some products

Impressive knowledge base from Steve and his team. It was no trouble going through fairly basic information for a novice rider like myself about the bikes, maintenance and cleaning. Easy going and relaxed atmosphere which ended up in my purchasing a bike.