Customer Testimonials
Good genuine sales and service. Knowledgeable staff and great products
Great communication very helpful you go over and above to help your customers
Fixed issue on the spot at a busy time of the year. Great service guys.
Prompt service and value for money
Great service finding a specific part
Great service, great bikes
Friendly staff were great to deal with
Super friendly, approachable & helpful advice.
(And discreet measuring of my little one for a bike).
Great staff to detail with.
Friendly & pleasant.
Keep up with the good work 😊
great
Excellent, friendly service and good quality of work!
Excellent customer service with friendly and knowledgeable staff
Awesome service with same day repair!
Easy to accommodate any of our requests and willing to fit in our bike services @ short notice to allow us to get our bikes serviced whenever we r passing through Ballarat on or way from Stawell to Melbourne. Very much appreciated
Great personalised service from
Kanga. Adjusted the heights for the girls’ seats on collection also which was a nice touch.
The product was as advertised and the service was spot on with no hard sell even got a coffee
The ripper, service and people
Always friendly service and great advice
I particularly like the professional, friendly service. As an older person who is new to bike riding, I have found that the Trek Marlin bike is perfect for my needs, and I am enjoying riding it. Whenever I've had questions, a problem with my bike, or needed it serviced, staff have been helpful, fast and efficient. I have also found that Cyclescape carries a wide range of bike accessories and products. Thank you.
Staff were friendly and extremely helpful. They were able to answer all our questions and delivered a fantastic product. My son is still smiling about his new bike.
We ordered online. Follow up was fast and friendly
Initial enquiry gave me all the information I needed. Delivered clearly and in detail.
Everything went to timetable.
Work and servive cost came in under what I expected.
And best of all my bike now rides like a dream !
Many Thanks....
Name removed.
Simply the best
Always friendly service and looked after well.
Cyclescape offers friendly and knowledgeable service at a very convenient location.
Great spot for anything road bikes, good chaps!
Great friendly efficient very skilled service. If so was living locally I would be a very regular customer for bike service.
Product first class
Service even better
As usual, Matt was very willing to take time and a bit of hassle to source the Fuel Ex8 MTB that suited my needs. The follow-up bike fit service by Phil and Matt ensured my lanky frame was properly aligned with the bike, guaranteeing another cracking ride in the bush the next day.
Highly recommend Cyclescape due to the insightful, value-added service.

The chief mechanic knows his stuff and the guys do not have chips on their shoulder like Shaws Cycles, which sucks!