Customer Testimonials
Very friendly staff and helpful with products and size
Very easy to arrange the service and staff were very friendly.
Clear communication of work completed and on time, can't ask for much more.
Great service and information picking out a new saddle. Thanks First name removed!
Always get the job done so I can get back to cycling.
Prompt and helpful
Service was prompt and excellent value. Highly recommend the team.
Helpful staff
Limited products but seem to have somethibg in store to suit also enjoy personalised service by Corey
Friendly and optimistic staff, excellent quality work, and decent prices.
Always great customer service, thanks for the light Sam. Worked perfectly on the helmet
Kanga was amazing to deal with, very helpful & looked after us 👍🏼 highly recommend
Helpful friendly staff
Terrific service
Great range of products.
Lovely team, excellent customer service
I have supported cyclescape from the start. I always followed my mate from bike shop to bike shop. I was sceptical of a new shop in town especially from Ballarat but Ben has delivered the best service and advice on bikes you could ever expect. I have gone from tyre kicker to buying three bikes and who knows what’s next.
Thank you for all your help.
Regards
Name removed
Friendly, efficient service. Clear explanation of repair costs and quality work
Fast efficient and friendly
Went to a lot of trouble to find what I wanted. Friendly staff.
Fantastic service, advice and expertise. Recently bought an entry level mountain bike and the team took their time working through different options and didn't try and oversell which was refreshing.
Top people, top service.
The staff in Ballarat store were very helpful and were able to fit a new tyre and tube + tyre goo to my bike in under an hour on Friday 2 Feb 2024.
Thank you.
The sale was straightforward. The staff were friendly, knowledgeable and very helpful. They were willing to help with suggestions but not pushy.
The team are super helpful, and are dedicated to finding solutions that benefit everyone.
Super friendly + helpful staff. Great products
Friendly, quick, and knowledgeable
Fantastic, friendly service from Kanga when entering the front door. Phil kept me informed throughout the process of servicing my bike. A great experience. Thank you All.
Good quality bike, Good service.
I like that you keep kanga on staff. He is a sage wizard
Very happy with the servicing of my old bike. An explanation of the service was most valuable.

friendly and timely