Customer Testimonials
Product is great and the service was top notch!
the pump i bought is excellent and the customer service was wonderful. Thank you
Corey helped me with my purchase of a new Trek Roscoe 7. He was very knowledgeable and super friendly. We worked through the sizing and I was able to briefly test ride two of the sizes in order to get the best fit before ordering the colour that I was after.
The assembly was done exceptionally fast and upon pick Corey set up the fork for my weight and set my seat height to the best height.
Corey along with all of the guys go above and beyond to make you feel welcome. I highly recommend anyone to buy from them or get their bikes serviced their
Neat, tidy shop. Great service.
Corey is awesome and needs a raise, thx for getting me out of a pickle and enabling me to race this weekend. What a legend. 👍🏻🤩
friendly and timely
Very friendly staff and helpful with products and size
Very easy to arrange the service and staff were very friendly.
Clear communication of work completed and on time, can't ask for much more.
Great service and information picking out a new saddle. Thanks First name removed!
Always get the job done so I can get back to cycling.
Prompt and helpful
Service was prompt and excellent value. Highly recommend the team.
Helpful staff
Limited products but seem to have somethibg in store to suit also enjoy personalised service by Corey
Friendly and optimistic staff, excellent quality work, and decent prices.
Always great customer service, thanks for the light Sam. Worked perfectly on the helmet
Kanga was amazing to deal with, very helpful & looked after us 👍🏼 highly recommend
Helpful friendly staff
Terrific service
Great range of products.
Lovely team, excellent customer service
I have supported cyclescape from the start. I always followed my mate from bike shop to bike shop. I was sceptical of a new shop in town especially from Ballarat but Ben has delivered the best service and advice on bikes you could ever expect. I have gone from tyre kicker to buying three bikes and who knows what’s next.
Thank you for all your help.
Regards
Name removed
Friendly, efficient service. Clear explanation of repair costs and quality work
Fast efficient and friendly
Went to a lot of trouble to find what I wanted. Friendly staff.
Fantastic service, advice and expertise. Recently bought an entry level mountain bike and the team took their time working through different options and didn't try and oversell which was refreshing.
Top people, top service.
The staff in Ballarat store were very helpful and were able to fit a new tyre and tube + tyre goo to my bike in under an hour on Friday 2 Feb 2024.
Thank you.
The sale was straightforward. The staff were friendly, knowledgeable and very helpful. They were willing to help with suggestions but not pushy.
The team are super helpful, and are dedicated to finding solutions that benefit everyone.
Prompt, professional service.
Friendly staff.