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Customer Testimonials
Great customer service, listen well and provide good advice.
Your knowledge and service are excellent
The employees are great
Good customer service!!!
I brought my wife's and my bike in for a tune up. The mechanic put the bikes on his gizmo and said, your bikes are in great shape. He recommended we did need to have our chains lubricated. He took care of it while I waited. Thanks for the great service
Due to the tremendous request for parts and such had an effect on delivery.
However, that was no fault of Freewheel. I had tremendous help from the young man that worked with me concerninng my problem. It was resolved!
Low pressure sales person.
You had what i needed w several colors to pick from and someone to help me immediately
Product availability, sku breadth, desire to fit bike correctly
great service from tim & like the trek brand
Knowledgeable staff
Great knowledgeable and fiends service. Thanks
Good people, good products, great service !
What more can you ask for ?
Knowledgeable staff willing to find solutions if the need arises.
Your service team was very accommodating and helpful
I found the bike I was looking for and the service man was was very helpful and knowledgeable.
The team was very knowledgeable and skilled in repairing my de-railer. They explained what needed to be repaired and did not proceed without making sure I understood the pros and cons of trying to repair. Everyone I have encountered has been friendly and helpful and took the time to ensure I was satisfied with the workmanship and outcome.
Good service and very helpful staff
Great service
You have very friendly and helpful sales people!
Your staff are knowledgeable, friendly and helpful.
Friendly help, no pressure to buy. Had a great test ride and bought two e-bikes
knowledgable staff that is passionate about biking and eager to help.
The customer service is great, it made buying a bike from 1200 miles away easy
Always friendly and responsive !
And good range of bikes for future upgrades !!!
Service was great
Great selection of Trek bikes & Bontrager products
Very personal
Eleanor was very knowledgeable. She found me my two accessories I came in for and help size me for a mountain bike so I can put it on my Christmas list.
I like the range of bikes for all levels and interests. We have bought 3 for our family over the years and I am hoping to get a 4th from Santa...
Detailed, good advice from friendly staff. This was based on personal experience, so I value it more.
Great winter protective gear in stock. I was a little disappointed that all the "fat" bikes were in the higher price range. I would consider purchasing a "budget" fat bike, but none were offered.
Overall a very positive experience visiting