Customer Testimonials

Prompt, excellent service and knowledgeable staff.

The staff was so personable and easy to work with. The online purchases were easy and when we had an issue the staff responded in a timely fashion and resolved it quickly.

Thank you to Chris and everyone else that helped me get my first fat tire bike. I've been riding every day since and it's been a blast. Thank you!!

The people that work there are knowledgeable and friendly. They will do anything to find what you are looking for, even if it is at a different location. They also tune up my bike every year and I feel like I have a new bike every year!

Great work, timely service.

The staff was extremely knowledgeable about all their products. They even gave me information that I didn't even consider so I could have a better understanding of the affects of my choice. They were also very easy to talk to.

A local shop serving the community. Knowledgeable and helpful staff.

The quality products.

Honest service and advice about products. I brought in my daughters’ bikes for service. One was in good shape, but the other one was not. They gave me a good estimate of costs and when the technician began work on the worse bike, he called to explain the significance of the problems before he began work so I could make an informed decision. I felt comfortable with the service provided...

Great service

Helpful, knowledgeable staff with lots of good bikes.

Had what I wanted and shipped out promptly

Fast and reasonably priced

Really glad to be able to walk in and get a tire put on my bike wheel so quickly! Thank you all!

Friendly and knowledgeable staff!

On the spot work. Professional, friendly, honest! Thanks guys!!

the staff are friendly and very helpful. Every time I walk into any of your stores, I always feel welcome,

We had a great experience with Tim and the crew helping us find a new bike for our son! Prompt responses and great service, he was very helpful in getting us a bike that he loves in a time when bikes are hard to come by.

Allison was very helpful and friendly.

The great information about what I’m getting into on my bike from the people working there (all of them)

Excellent service!!!

Detailed, good advice from friendly staff. This was based on personal experience, so I value it more.

Great winter protective gear in stock. I was a little disappointed that all the "fat" bikes were in the higher price range. I would consider purchasing a "budget" fat bike, but none were offered.

Overall a very positive experience visiting

Great customer service, listen well and provide good advice.

Your knowledge and service are excellent

The employees are great

Good customer service!!!

I brought my wife's and my bike in for a tune up. The mechanic put the bikes on his gizmo and said, your bikes are in great shape. He recommended we did need to have our chains lubricated. He took care of it while I waited. Thanks for the great service

Due to the tremendous request for parts and such had an effect on delivery.
However, that was no fault of Freewheel. I had tremendous help from the young man that worked with me concerninng my problem. It was resolved!

Low pressure sales person.

You had what i needed w several colors to pick from and someone to help me immediately