Customer Testimonials

Fast and reasonably priced

Really glad to be able to walk in and get a tire put on my bike wheel so quickly! Thank you all!

Friendly and knowledgeable staff!

On the spot work. Professional, friendly, honest! Thanks guys!!

the staff are friendly and very helpful. Every time I walk into any of your stores, I always feel welcome,

We had a great experience with Tim and the crew helping us find a new bike for our son! Prompt responses and great service, he was very helpful in getting us a bike that he loves in a time when bikes are hard to come by.

Allison was very helpful and friendly.

The great information about what I’m getting into on my bike from the people working there (all of them)

Excellent service!!!

Detailed, good advice from friendly staff. This was based on personal experience, so I value it more.

Great winter protective gear in stock. I was a little disappointed that all the "fat" bikes were in the higher price range. I would consider purchasing a "budget" fat bike, but none were offered.

Overall a very positive experience visiting

Great customer service, listen well and provide good advice.

Your knowledge and service are excellent

The employees are great

Good customer service!!!

I brought my wife's and my bike in for a tune up. The mechanic put the bikes on his gizmo and said, your bikes are in great shape. He recommended we did need to have our chains lubricated. He took care of it while I waited. Thanks for the great service

Due to the tremendous request for parts and such had an effect on delivery.
However, that was no fault of Freewheel. I had tremendous help from the young man that worked with me concerninng my problem. It was resolved!

Low pressure sales person.

You had what i needed w several colors to pick from and someone to help me immediately

Product availability, sku breadth, desire to fit bike correctly

great service from tim & like the trek brand

Knowledgeable staff

Great knowledgeable and fiends service. Thanks

Good people, good products, great service !
What more can you ask for ?

Knowledgeable staff willing to find solutions if the need arises.

Your service team was very accommodating and helpful

I found the bike I was looking for and the service man was was very helpful and knowledgeable.

The team was very knowledgeable and skilled in repairing my de-railer. They explained what needed to be repaired and did not proceed without making sure I understood the pros and cons of trying to repair. Everyone I have encountered has been friendly and helpful and took the time to ensure I was satisfied with the workmanship and outcome.

Good service and very helpful staff

Great service

You have very friendly and helpful sales people!