Customer Testimonials

Knowledgeable and friendly people

Responsive

Excellent service and products.
I recently bought a Kuat rack. I needed a quote for my insurance company and Tim sent it to me in minutes. Then he had it all ready to go when I came in to buy it. It was quick and easy!
And I joined the fanatic club!

Very impressed with Freewheel Bloomington. Staff was incredible; very informative and friendly.

The sales associate that helped me was super nice and friendly, answered all my questions and made it a valuable visit.

Love the bike! Do you offer a free tune up within a year after the initial purchase? Once again, thanks for a great bike! My son loves it!!

Great service, friendly, above and beyond. Chris was awesome. Plus the bikes are more reasonably priced than their competitors.

Quick and courteous service

You had the bike I was looking for, and it was awesome.

Good reliable service

Friendly and knowledgeable!!

I felt comfortable working with Freewheel in Bloomington because the sales consultant I worked with (Graham), was both very knowledgeable (being an experienced bike mechanic), and bike rider, and he taught me what I needed to know so I could make a good knowledgeable decision on specifically which bike to buy.
First name removed

Friendly, knowledgeable and good inventory

Friendly, prompt service.

Sales staff took care of customer, no pressure to buy
Love it

First name removed the mechanic at the Bloomington location is Great! Very knowledgeable and he takes the time to explain everything.

Had the bike I wanted in stock. All staff were friendly and helpful

In stock. Nice service.

awesome service! helpful and courteous

Very helpful staff, always smiling and happy. Really enjoy your stores...

friendly

Trek

Excellent customer service...patience and time with customer even though the store was very busy. Very knowledgeable about the different bike models and differences between.

Na

Staff has always been very friendly. I was a 30 year customer of the bike chain that begins with a letter E, and after a few episodes of dealing with arrogant staff who didn't seem to really want to help me, I tried Penn Cycle, and had a great experience. Since converting to Freewheel Bike, I have purchased 3 bikes and used the service department several times. Each experience has been absolutely great!

The personal approach to set my wife and I up with bikes that both fit our needs and within our price range.

Amazing service shop. Mike, Chris and the rest of the crew ALWAYS take extra time to listen and explain.

Hi!

I have been buying bikes, parts, clothing and service from the Bloomington store since 1980.

The employees, past and present, helped me make informed choices and not push a quick fix or a product that happens to be in the store.

Freewheel has friendly and knowledgeable employees in the Bloomington store.
I'll be back.

THANKS!

You know your stuff

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