- Phone: 6128667540
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Customer Testimonials
Andrew was very helpful in finding items within my budget.
Freewheel in Richfield has the best customer service I’ve ever experienced! I always leave knowing something new and confident in the product I purchase.
Super nice, take time to explain, and don’t recommend more than what’s needed!
Product selection and service. Tom and Ben were knowledgeable and helpful.
sales and service people were so friendly and helpful
Knowledgeable staff who have demonstrated time and again they want to help you anyway possible to enjoy the wonderful activity of cycling
I decided to take up cycling again last year when I was undergoing chemotherapy. The sales person suggested I take a Trek e-bike for a test ride. I was sold immediately. I found it allowed me to get out and enjoy the local trails without worrying so much about my lack of strength and endurance. This year, being much stronger, I am approaching 1,000 miles and enjoying every minute. The staff took care of the few maintenance issues I have had along the way. I recently purchased a Trek e-bike for my wife and she loves it too.
Knowledgeable, friendly staff!!!
Very knowledgeable staff!
You have replacement parts in stock.
The service department knows what they are doing-and are passionate about bikes!
competent.
I came in to get a wheel swapped out and the guys I talked to were so nice and friendly! Not only did I get the service I came in for, we also talked about the history of cycling and various other things. The staff is very knowledgeable and super welcoming. I learned a few things I wasn’t expecting to learn while waiting to get my wheel swapped out. Tim, Jamie, and the rest of the crew were super nice. I will definitely come back to this location!
I like the variety of products certaintly...but what carries your RICHFIELD store above & beyond others is your staff, especially Tom & Jamie who are super knowledgable, have a great sense of humor & are simply very very kind
This is what sets your store above & beyond other local bicycle shops- your staff!
Thanks for investing not only in quality products, but also quality People 🌟🌟🌟🌟🌟
The guys at Richfield are always great to work with. My service was done promptly and the guys were courteous and efficient.
Thanks,
Name removed
Always helpful, prompt and competent service
No thanks, I'll stop in if I need anything. Your team always provides the best services around though!
Much more personal service compared to other bike shops I have used and fast turn around.
Personal service with skilled bike mechanics.
backed up with experienced riders.
been using midtown freewheel for decades this was the next closest store to use for my winter tuneup... done in 24 hrs......same exceptional attention to detail.............will recommend to all friends
Very informative.
Team was quick to provide insightful recommendations on my wants and needs for bike accessories.
Fantastic sales and service people with great bikes, selection and advice!
Excellent customer service!
Your staff is flat out helpful
The service is excellent
With bike supply hard get, I was thrilled when you had the bike Iwas looking for in my size.
The staff are very knowledgeable about seemingly everything.
I called before ordering, spoke with someone from your shop who was very personable and helpful.
Easy to deal with, attentive but not too clingy..