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Customer Testimonials
love getting to test ride your bikes! Service is awesome. That club thing for monthly discounts rocks!
People went above and beyond in fixing my problem and the charge was very reasonable.
The staff at the store were great. Very nice and know the products very well.
Great + friendly service from Tom!
Great staff. Flexible and knowledgeable.
Very helpful fast service!
clear explanation of merits of various products
Friendly and knowledgeable staff.
Knowledge of salesperson, no pressure approach, allow multiple bike trials.
I patronized Penn Cycle for over 20 years, and have been coming to Freewheel since you opened in the same location. I trust the technicians and have always been very pleased with the quality of the service - advice, technical skill and customer service.
Good service. Helpful staff. Good inventory of parts like tires, brakes, tools ect.
Very friendly and prompt service! Reasonable prices for parts and labor.
Friendly and knowledgeable
Knowledgeable staff
Good selection
Clean & tidy
So far you seem to be as good as Penn Cycle. I am sure it is more difficult with the virus.
Takes longer for repairs etc. In the past Penn Cycle would service a lot of things when you came in and would not need to leave bike.
Keep up the good work!!!
You’re awesome!
Good service and knowledge on parts, etc. -- also called main store.
Prompt service, good safety precautions.
Everything was perfect.
Great helpful staff
I've always felt confident after picking up my bike that it was it good, safe condition. That's why I come back year after year for a checkup, whether I have any issues or not.
Tom was very helpful! What I liked most is he talked directly to my 11 year old (whom we bought the bike for) and gave him information on how to keep his bike safe.
The two individuals helping us were respectful and patient. He demonstrated impressive expertise. Experience helped to further repair my sons relationship with cycling. Afraid to ride until very recently, as his grandfather was killed while competing in a cross country bike race at the same time that my son was learning to ride a bike. Thanks for the help I received at the shop, my son is confident and eager to ride his bike each day.
Freewheel almost always has the products that I need. And when they don't, they have professional and knowledgeable staff to figure things out.
Professional, knowledgeable, helpful, friendly. fun.
Friendly, knowledgeable people!
customer service very good
fast friendly and all around awesome
Friendly Staff
Quick friendly service.