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Customer Testimonials
Employees are informative and attentive. I’m a Trek fan; so I’m good with the merch assortment.
Quality
Customer friendly
Location
The amazing knowledge and customer service of the team.
It's obvious your staff cares about bikes and their customers.
Terrific knowledgeable staff. Andrew has given me expert advice, incredibly fast and excellent service. Because of his fantastic services, Freewheel is now my go to shop.
Thanks
Good mechanical work and prompt service.
Always good service for small repairs or larger ones.
Fast, courteous help. Have consistently gotten good service from Andrew over the last couple of years.
Friendly helpful and knowledgeable
Very knowledgeable staff that was able to answer any and all questions. Never felt pressured during anytime. My new go-to bike shop.
Very good service and very quick turnaround.
The bike is excellent (Orbea Occam H20), but the staff at the Minneapolis and Richfield locations were fantastic, knowledgable, and helpful throughout the decision and purchase process.
Service was so great. All the guys in the shop were friendly, enthusiastic, and engaging. It was fun to go in there and shop.
Excellent customer service
Sales person was helpful and informative
Freewheel staff are knowledgeable and helpful. Service is provided timely and repairs completed with excellence.
I have been a Trek owner for over 20 years. Throughout that time I have receive the best service! Purchasing my new bike was loads of fun and everything was explained and carried out smoothly and efficiently. Thanks for the great service!!!
Great friendly service
Friendly helpful staff. Particularly Tom L.
Very honest and helpful. Quality work.
Prompt and friendly service and staff, very informative.
Thoughtful feedback and engagement from the staff.
Immediate repair of the bike. Unbelievable customer service.
You guys should offer customer service and bike maintenance classes and invite the guys from Eriks. They could use a lesson!
Thanks for what you do!
Very knowledgable and helpful
Service is great. There seems to be no efforts made to sell or to sell a more expensive item than is necessary
great service! thank you
You have great people there
Customer service was approachable and knowledgeable.
great service and friendly guys in the shop
I was blown away that a service person could help replace a couple spokes and true my wheel on the spot! I was expecting at least an overnight, if not a few day turn around.
Excellent service done in a very timely manner.