Customer Testimonials

Your service, whether for bikes, accessories, or repairs / maintenance, is outstanding.

Great staff. Prompt service.

Great service

Great service from staff that know bikes and solutions to my mechanical issues. Great value also with club discounts.

excellent advice and support - appreciate the positive and helpful attitude of the staff

Love this store. Tom was thorough in showing all the parts and Nuances with the bike. They made sure my bike was 100% before I left.

Fast service. Helpful with questions about bike maintenance. Friendly staff.

I was given sufficient attention and time to go through the things I wanted changed/worked on on the old TREK bike I brought it. I haven’t yet ridden the bike so I cannot say for certain that the bike meets my expectations. Tom is such a friendly person who takes the time to make anyone who comes in the store.

Very willing to help

Responsive and helpful

Good prices for the component group offered.

This is an insider biased positive review. I have worked on bikes for 60+ years, and have chosen Freewheel Bike / Bloomingdale as my point of contact due to a friendship with one of your employees.

Very knowledgeable staff. Nice inventory.

Timely and efficient!

The staff at the Richfield location are very knowledgeable, helpful and efficient. They explain things very clearly and do excellent repair work.

We have enjoyed our trex electric bikes

Ray was a great help setting me up with the bike I was looking for, and providing a lot of valuable information in the process. Will look forward to dealing with your team again.

Excellent personalized service.

Good explanation of options and ability to test ride several bike models.

Your friendly employees and excellent work product (I had a bike repair)

Staff is very knowledgeable and friendly. My bike was serviced faster than the estimated timeline given and is running great!

Customer service was absolutely OUTSTANDING!! Very grateful.

I like the in store inventory and overall quality of products. Customer service is excellent.

Tom (sales rep)was terrific, answered all our questions and was very helpful providing solutions to any issues that came up (like how to get the bike home on a snowy day).
Thanks for the Townie Go!

Good product selection, super helpful staff. Great store overall.

Awesome customer service yesterday in Richfield

Hey, the guy who waited on me was great, very personable, and solved a problem that otherwise would have sent me elsewhere. I'm sorry, but I don't recall his name.

Overall guidance and knowledge was more than expectations.

Friendly team.

Could have a numbering system to make the likne up a bit more fair & predictable

You guys do it right! I have & will continue to recommend folks your way.