- Phone: 6128667540
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Customer Testimonials
Staff
Very good service
Tom and the team at the Richfield store are most excellent to work with. Their knowledge and care are most appreciated. From advanced wild technical questions to helping my 7 year old get a new helmet, their kindness and ease to work with keep us coming back. Thank you
Great customer service
The Richfield team was very accommodating! Had to build bike out of box and had it ready the next day to try out.
Welcoming and knowledgeable staff, they gave me advice on how to get my ride up and running on a limited budget.
the service at the Richfield Store is top notch. The agents are very knowledgeable and helpful. I appreciate the store being in the neighborhood. :)
Great and knowledgeable staff. Super friendly. Carry quality products.
Employees very helpful with good suggestions about repairs and products.
Team members were friendly and helpful. Tune up only took 2 days, which is great. Love the selection of equipment and clothes at the different locations.
Very helpful and knowledgeable
great service at a good price, and very conveinient locations.
Freewheel is very responsive to our bike needs. We feel that the shop is our go to shop. Freewheel is well stocked and has a crew that can do repairs in a timely manner.
I came in to have a tire repaired assuming I'd have to drop it off and come back later. They fixed it on the spot and I was on my way in no time. Great service!
Good service
Helpful staff. Quality replacement items.
Super helpful staff
Great communication!
They fixed my bike fast without trying to add in any unnecessary stuff.
While this has not always been the case, my tubeless stem blowout was taken care of while I waited!
Knowledgeable, friendly people that really seem to care about helping customers. The mechanic fixed my bike perfectly at a reasonable cost.
Very friendly staff and good product lnowledge
Great staff, friendly and helpful.
Customer service was out of this world!!! Kudos to Jamie for fixing my bike so quickly!
Everyone was very nice and helpful. I didn't have an appointment but they were able to work on my bike right away and I was able to pick it up in about an hour.
new products'
Love that 20% monthly Fanatics discount!
Excellent service, friendly competent staff.
Great customer service, along with professional repair service done in a very timely manner!

Very helpful and timely with my bike tune up.