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Customer Testimonials
Staff are always so helpful and chatty. I never feel like they're trying to upsell, so I trust they're judgement. I really appreciate when they go into detail explaining how/why/what to help me understand more about my bike!
Had in stock the exact random thing I needed. Bike tune up was great and they even rewrapped my handlebars which was above and beyond my expectations. Turn around for service was pretty quick too
Very customer friendly
Knowledgeable and friendly staff, always willing to help.
Great staff and quality products
Very responsive customer service!
Friendly knowledgeable staff. You all really went beyond expectations in helping me fix my new bike.
Very timely and friendly services - live my bike and appreciate the free tuneup
I got an amazing deal on a smart trainer on Black Friday. Great customer service. Easy in and out.
Good products and good customer service
Helpful staff - no pressure
Very patient and knowledge while purchasing my bike..
The staff was very helpful & there always seems to be enough people to assist w/ questions or suggest products.
Super helpful staff! Good selection of merchandise.
Tom, Matt and Team Freewheel problem solve and offer thoughtful solutions
Staff is friendly and very helpful, I appreciate the extra they put in to make sure everything is right.
Very personable service. Friendly. Helpful. Informative.
quick candid service and they didn’t try to sell me a tool i didn’t need.
Great people
Good variety, knowledgeable and friendly staff
Great service on all my bikes.
Very knowledgeable, friendly staff. Good selection of quality bikes and parts.
Very accommodative and informative in store.
Good quick communication.
Excellent service and included me in the best solutions for my biking needs.
Prices and the customer interaction during the purchase. Extremely polite and helpful. Would recommend in a heartbeat.
Great quality and service. Plus I got a great discount!
Listened to my problem. Offered options. Together we picked the right solution. Bike was repaired and ready for pickup in less than 24 hours.
Always top notch service. Thanks!
Great customer service. The team is great at finding solutions to repairs and upgrades on my bikes. Fast turnaround times on bike repairs are always appreciated. Team is friendly and willing to discuss bike related topics.