Customer Testimonials
Staff was super friendly and very helpful.
Feeling the staff went above and beyond to find my range extender and send it out in a timely manner! Wonderful people. Even though I live in Sedona, I will quite likely order from you guys again:)
Thank you so much!
Quick and reasonably priced service
We were quickly helped, you had all the parts needed to repair my bike, provided an immediate estimate and contacted us by both email and text when the work was completed. The employees are very polite, attentive, and knowledgeable.
Great Job!
In the time of endless shortages, Freewheel had the exact bike I was looking for and had knowledgeable staff to help.
Troy was very helpful, not pushy and knowledgeable!
Good people
Great bike stuff, for every rider
Great service
Great service, large showroom and good feel to the shop.
Great service and the bike is running beautifully!
Great customer service.
Fast and friendly!
I think Mike in service is great. Very knowledgeable and cares! Thanks Mike
Everything
Reliable!
Nice selection very helpful people. Customer service ⭐️⭐️⭐️⭐️⭐️
The service I received to repair my flat tire was top notch. The repair was done quickly while I waited and the technician explained what he was looking for and what he recommended. He was clearly very knowledgable. I felt well taken care of.
Always great repairs done in a short time at a fair price
Awesome customer service while shopping for a bike.
Great team of specialists who responded right away with my needs.
Great selection and beyond helpful staff. You guys are my go-to!
We were in a rush for a repair. Even tho they were not able to get the bike in for same day repair, they took the time to explain what needed to be fixed and they got it done the next day.
Excellent service. All of the staff are very knowledgeable and transparent. Never pushy on trying to sell extra stuff but always focused on solving for what the customer need . I will keep coming back.
Your customer service was great! I came in to get a new seat for my bike and they helped me pick a seat and installed it for me. They answered all my questions and even had me ride the bike a couple of times outside to make sure it all fit ok. Very friendly and very knowledgeable. Thanks!
We received excellent service at freewheel from beginning to end. Great team. We are happy with our new trek bikes. Christian was a great help to us. Very patient.
Excellent selection and exceptional customer service
Very helpful and patient staff.
Excellent service. Large, well-stocked inventory.
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