Customer Testimonials
Knowledgeable and respectful sales staff. The TREK bike I bought for my son is very light and comfortable. So far great experience
Mike is amazing !
Competent, informed and helpful staff.
lots of choices and Brian the manager was top notch
I always shop here. Very good service
Personable service and in the couple of hiccups that I have had with Freewheel they resolved them in an efficient and positive manner.
Better selection than other shops. I got very good help in making my bike selection. Really only 2 concerns, took 4 days for my bike to be ready after I was told it would be a day or less, and I wasn’t aware that I could get 15% off when I picked up my bike.
Mike is always very kind and helpful.
Great service and kind staff.
We always get great service from Freewheel. I highly recommend them for great friendly service.
At this moment, I like your service a lot. Ben is an excellent advisor. I'll let you know your product after a few months. Thank you very much for following up with me.
They have a great selection and everyone is super nice.
Knowledgeable
Staff is friendly and knowledgeable.
The guy who does my work is great.
Good bunch of guys that ride bikes
Very knowledgeble, friendly and helpful staff.
Prompt, respectful, added accessories on site quickly.
Very helpful employees that got me exactly what I needed and worked within my budget.
Great service. Thanks
Reliable, friendly, educational, and prompt service!
Your service was very prompt and friendly.
Knowledgeable
Friendly
Fast service
It’s nice to get my bike fix right away without waiting too long. Great service.
Excellent customer service. Fast assembly of our new bikes and great recommendations on accessories!
Every interaction we have had with employees has been positive. Everyone is helpful and offers suggestions and solutions for our questions.
Mike and Bryan are the best. Customer service means everything to me. If they don’t have something they get it for me. Great service. That’s what matters.
Nice staff in Woodbury
Friendly, knowledgeable staff that doesn’t push to sell more than what’s needed on you.
I've never been or heard of Freewheel Bike in Woodbury but decided to stop by anyhow when I was on a bike hunt for my 7 and 9 year olds. I'm glad I did! The service was great and I'll definitely be back when it comes time for their next bike and mine!