Customer Testimonials
I’m a Trek owner and purchased from Freeewheel. The consistency of service personnel is something that means a lot to me. We develop a familiarity, both personally and with my bike and riding style. Sales staff have always been helpful and personable.
Great products and services. Plus, your mechanic, Mike, at the Woodbury store is one of the most knowledgable bike guys in the entire metro area, if not the state. His knowledge and enthusiasm--and treatment of the customers--is second to none. He has been model for other employees at the store over the years which makes dealing with everyone there a pleasure.
Kind and sufficient staff
Knowledgeable people who do a great job explaining technical things in a way that make sense to those of us who are not so knowledgeable about bikes!
Freewheel is great. I just did an online pickup order for the wrong size part and the guy caught it by asking me what kind of bike it was and got me the right part!
Mike the technician does a great job. He is very knowledgeable and personable.
Great service, knowledgeable staff, and very friendly
Mike was very helpful in finding the parts that I needed and making sure that I had everything necessary to complete the repairs on my own.
Thank you for choosing the right services for my bike repair needs and modifying the service plan to meet my budget! Can't wait to ride
I have received excellent, timely, and courteous service on my walking trike. Thank you to Mike!
I like the way Mike Davis informs me about the products I'm interested in, but doesn't try to "sell" me on them. I trust his advice; he is very knowledgeable.
Great service and fair prices. They know their bikes
Quality work, solid capable staff, good communication and fair pricing.
Full services offered without a lot of drama.
Knowledgeable, friendly. Professional.
Qulity products and Fanatics discount and friendly staff.
Outstanding service! Back on the road. Super friendly. Mike helped me get some great deals on clothing today.
Service done well and on time. Staff friendly and accommodating. No surprise charges.
Mike is always super helpful. Enjoy stopping in to shop!
In depth biking knowledge, have all my purchases at their fingertips so I can buy the same size articles, I get greeted when I come in by name. Who does all that? Best bike shop in the Midwest.
Everyone there is very knowledgeable and willing to take their time with you to help you get exactly what you need. They're also very nice and are willing to teach you more about different levels of biking needs.
Trek products and exceptional customer service by people who remember you and go extra mile!
I came in for the Monday 5:30pm group ride and needed to have a tire remounted. The guys at the store did it quickly so that I could still make the ride.
Mike is fantastic! He fixed my wire so quickly.
Friendly people who are very knowledgeable. Prices seem reasonable too!
Great customer service and fair pricing!!!❤️
Close by, generally fast, well-stocked
Knowledgeable kind service. Nice product selection.
Friendly, informed sales and technical team!
Great Customer Service and knowledge. Highly recommend Freewheel in Woodbury