Customer Testimonials
Staff
Excellent service and advice
Very informative on the service to be performed and completed very quickly.
Great services from Mike!
Courteous, helpful and clear about costs and the work. Easy to deal with. Clearly co,petent.
service was excellent - friendly and generous
Staff was very friendly and helpful. Clean store.
Great staff
Strong customer focus! Very helpful!
Thanks Mike and company for taking cal of my bike
Maintenance needs!
Name removed
Mike did an awesome job fixing a troubling noise on my bike.
Excellent service, very knowledgeable and resourceful, quick turnaround and reasonable prices. Very happy with the services we received when we needed them! We’ve had them work on an e-bike that’s been self-modified a lot, so it’s not your typical streamlined bike. Other bike shops have turned us away because they either don’t know how to work on it, or didn’t offer service on modified bikes. Then we discovered Freewheel… They have taken it in twice, no problems at all, no push back, just take it in with optimism and they’ve fixed it right up! We've recommended them to friends and family and will definitely recommend to anyone looking for repair.
Fast. Friendly, Reasonable cost
Fast delivery on orders - wide selection - and some of the best bratwurst this side of the Mississippi.
Fast and reasonably priced repairs
I appreciate the knowledgeable and helpful employees at Freewheel!
Brian was awesome to work with; extremely knowledgeable, worked with my schedule to shorten turnaround time for picking up bike to accommodate my travel schedule, took time to do additional fine tuning of handlebars to reduce wrist pressure. He was very patient, friendly & helpful, even loading my bike in my car.
Ben did a great job of taking care of me, getting my options on and delivering the bike.
However I can not seem to get a varification e-mail for my sign in. Did it three times. Need a manual! Have no idea how the shift system is supposed to work.
As always. Quick, reliable and affordable service.
It was easy and efficient
The people working there are very friendly
Slightly cheaper tune up prices.
Customer service
Your customer service is always awesome! Will and Ben and crew are excellent. Always knowledgeable and willing to help.
Great Service
I just need help simply putting the tire back on my rim and the associate had no trouble helping me right away. But, then asked if I needed further help and told him that was my first time replacing a tubeless tire we walked me through the steps and helped get me started with the right tools for the job. Will be returning for any future bike maintenance or needs.
Friendly service and sales, great advice, no upsell
Mechanic excellence
The bike shop staffs quickly identified the parts I needed & ordered it for me online. The staffs were very welcoming & friendly. Once the parts arrived, the staff also proactively issued help install the parts for me. Really appreciate their help.
The products you know are of high quality and high value. The service was exceptional. The older gentleman that helped us out was absolutely terrific. He talked to my son and helped us out quickly. There was no time wasted.