Customer Testimonials
Service is great b
n/a
Excellent customer service. Very responsive from the moment I walked in the door. I have another well known bike shop closer to my home but will drive the extra 5 miles to Freewheel because the service is so much better.
First time visitor to Freewheel. I was greeted quickly and my bike was inspected and a reasonable estimate was provided and the work needed was described. The bike was ready to go within a week. No surprises. I would recommend this bike shop.
Love my new Electra Go E-bike. Great service from sales and everyone was so friendly and helpful. I was able to use to MN rebate and it was a very smooth process!
Brian did a great job keeping me up to date on the progress of getting the bike boxed up and shipped. It arrived ready to roll and in great shape! All good!
Fantastic service! Dropped my bike off to have some shifting problems resolved. 2 days later it’s working like new! Minimal cost for the work. The Woodbury Free Wheel is the only place I bring our bikes. Thanks again to Mike!
Great selection and staff support. Always enjoyable shopping.
Very good customer service and better prices than other bike stores.
People willing to help right away when you walk in the front door!
Why go to any other shop?
Excellent service! Fixed my tire in ~10 minutes and had very reasonable prices. The store was clean and well-organized. The employee who assisted me gave me tips on how to prevent the issue in the future. Will definitely be back for all my bike needs!
Great selection of brands and products in stock.
Always prompt, always pro service.
Absolute fabulous service and advice. Shout out to Ben for helping me many times on getting my mountain bike just right.
I always appreciate the entire team in Woodbury stopping whatever they are working on to help me out.
Knowledgable staff
More concerned about the bike fit than about making a sale.
Prompt service, good guys!
Employees are always willing to help, answer questions or just let you explore the bikes or gear they have in stock.
Good service and good sales.
They are always friendly and helpful
Great service with a smile. Great staff. Friendly and care for not only the bike, but the customer also.
good service always on time freindly people
Trek quality and warranty. Friendly, helpful and knowledgeable
Received great service from Freelance recently! Knowledgeable, friendly, and quick repair— in and out within 20 minutes. Highly recommend!!
Outstanding friendly service. The team at freewheel will help you get back on the road quickly.
Great staff, awesome selection, wonderful service. 11/10 and three thumbs up!
I appreciated the prompt service, quality repair of my bike wheel, and follow-up communication from Will.
Always good service. Thanks guys.
Listened to wife's concerns about new Electra TOWNIE GO! S Step Thru e-bike: front hydraulic disc brakes squeak mitigated, steering wheel aligned/adjusted, new Selle Royal Respiro Saddle seat installed. Quick, courteous, knowledgeable and professional.