Customer Testimonials
Good service at a decent price.
Friendly staff, transparent with work performed, ensured I was completely satisfied with results.
Timely, helpful, up front about costs
Friendly. Knowledgeable. Willing to help ( came outside and tightened the connections on my Kuat bike rack!!!).
Fast and efficient
The help is always great!
Consistently helpful people. Work done on time.
The sales person was very helpful in narrowing down the options for me and super knowledgeable about the products. Also, love the free delivery as it made it so much easier to have it dropped off at my home.
Helpful and nice
service department super friendly and helpful
The team members are always so helpful and friendly. They are knowledgeable and provide useful advice.
Good price and fast shipping. Quick and good communication
Great service and repair explanation.
Everything went fine
The 'BEST' cycling store staff in the Twin Cities!!
Desk teller helped me to locate product and assisted with instructions on how to install on my bike. Very knowledgeable and helpful.
Friendly, helpful staff. Ability to test ride bikes before purchase.
Firendly, knowledgable folks
Your staff was prompt, friendly, and clear over the phone -- and not at all snobby about our low-end, noodle-around bikes. Same experience in-store. Products and services were affordable and completion was ahead of schedule.
Excellent service. Mike Davis is very knowledgeable and helpful
The associates were very helpful and knowledgeable.
Customer service is outstanding. Mike and Chris are wonderful to work with.
The staff is awesome and the discount program kicks butt.
Knowledgeable staff. Treats women cyclist nicely.
Salesman was very helpful!
Chris was great to work with. Very kind and patient. Great recommendations and attentive.
Fast quality service
Freewheel provides excellent service. Brought my bike into the Woodbury location this week to replace handle bar grips and for a shifting issue. Mike the mechanic took care of me right away. He even took the time to give me some maintenance tips.
Helpful staff, efficiently met my needs.
Good products/knowledge staff. I know you have to make money on service, but it would be nice for your staff to teach help with basic bike needs/maintenance vs gatekeep this info. I’d be willing to pay for the service, but also have a staff member walk me through the process (ie, installing tubeless tires, chain replacement, etc).