Customer Testimonials
Service is great! A bit out of my way but worth the trip!
Friendly staff, excellent work completed when promised.
Personalized help from staff with knowledge.
I always get a great quality repair job . Everyone one there is always friendly and very knowledgeable !
I really appreciated the sales person. He gave us his full attention and was happy to answer all of our questions.
Good availability of items.
The techs there are great. They gave me some things to try at home instead of just bringing my bike in for a repair. In the end I needed a repair. The prices for parts and services seem fair.
Very friendly and helpful staff
Good service friendly affordable
Excellent experience! Mike took the time to accurately troubleshoot an issue that 4 other technicians mis-diagnosed and was able to finally get my bike working the way it should. I was able to go on a 20 mile ride earlier today and the chain didnt fall of once. I couldnt be happier I finally brought my bike into Freewheel. My only regret is not doing it sooner. Freewheel is the only place I will be bringing my bike in the future.
Staff was very helpful, knowledgeable and friendly. Great service
Knowledgeable sales staff
Quick setup of new bike and addition of purchased options
Good fit up
Prices are, well, pricey, but the staff at the Woodbury store are great.
Cody was professional in all facets! He helped me pick out a new Trek and helmet. He ensured my bike was tuned and ready to ride. Thanks Cody!
I ordered an Orbea earlier this year and due to the effects of the pandemic took a while to get the bike. It was no fault of theirs. The people at Woodbury were very helpful and patient with the situation and were always professional and pleasant to deal with. I would highly recommend them and their services.
Good prices, friendly staff.
Always friendly and service with integrity.
Salesman was friendly and helpful.
Lee was very knowledgeable, helpful and responsive to our inquiries.
Mechanics I can trust with realistic time frames for repair. I have a bike shop 2 blocks from my house and gladly drive the 35 mins to have Mike in Woodbury work on my bikes. Great shop.
Great customer service with a very knowledgeable staff. I have also found that when I bring a bike in for service it is done on time if not earlier then the initial estimate.
The best!
Great service
They listen and work with me!
Extremely helpful at explaining the products and also recommending other products as well that may enhance our experience.
Thank you Christian for the professional help you provided when I was shopping for a new bike.
Friendly service dept
Great customer care!
Rep who helped us was awesome, decent selection
Excellent service. Large, well-stocked inventory.
First name removed
Very friendly and helpful staff