Customer Testimonials
Great customer service
Great service and friendly staff.
Beautiful “physical” store with tons of inventory to find all the accessories I didn’t know I needed. Friendly, helpful staff made us feel at home and shared their expertise to guide us in the right direction.
We left discussing how excited we were to visit again!
Thank you
An attentive and knowledgeable team that listened to my needs and worked with me to find the right gear.
Very helpful and friendly employees. Store is very neat and well stocked.
Solid range of products combined with knowledgeable staff to help with the selection process.
Great staff.
Excellent bike job! Staff is skilled, reliable, and friendly. I always leave happy and satisfied.
Professional manner in which the staff interacts with us.
Easy Rider bike shop in Brainerd did not have the bike in stock that I wanted. They told me that the Free Wheel bike shop in Woodbury did so I purchased it from them over the phone and picked it up a week later. The employee who helped me was very pleasant and knowledgeable and all the staff that worked there seemed that way. I could take my bike to Brainerd for servicing but I was so pleased with the service I received at Free Wheel that I will continue to bring my bike there for tune ups.
Have everything I need and service is great
Quick shipping.
Always greeted with a friendly smile and a desire to help.
Mike and the entire service team are great--ALWAYs !!
Friendly, competent and get things done VERY quickly and at a reasonable price.
Best shop in town!
Great selection, great service.
Mike the mechanic is friendly, helpful and knowledgable. Your store is well-laid out; the displays are very attractive.
Great, helpful service
Great team,
Great service, thank you for the quick turnaround on my bike, I really appreciated it and rode it the very next morning.😬
The sales staff were very helpful and willing to spend time answering questions. I was able to test ride several bikes before making my final decision. I appreciate the advice the sales staff provided when picking out accessories.
My new bike was serviced and ready to ride when I left the store. The service staff went over the bike with me and answered all my questions. Over all I very happy with my buying experience. I'll definitely come back again.
Just the Best!
I appreciate when someone can help us with whatever we are looking for when we come to the store. The team seems to be very knowledgeable on all their products. I like that we can get our bikes serviced at a reasonable amount of time depending on the time of the year. I don't like condescending attitudes, but helpful friendly service is what I am looking for.
Answered my questions and was able to order the part/s needed and was able to have my bike back sooner than I thought.
Your staff is knowledgeable and friendly.
open to talk to me, answer questions. Years of knowledge, not just few days on the job. Passion about the sport, yet understanding everyone had different levels and joys from biking. Everyone very friendly, nice and willing to help.
I bought my product on the last day of the year when the store was closed and made a note to please add my Fanatics discount and the store handled the transaction perfectly.
I like the fact that I could try out the Wahoo trainer before buying it. The Wahoo trainer was selected because of on line reviews.
Thanks,
Name removed
Really knowledgeable staff
The guys working were very helpful and helped me pick out the perfect bike stem for my needs.