Customer Testimonials
Great service!! This was our first time buying bikes of higher quality. Due to this Covid-19 pandemic services were limited, however all the staff were taking the proper precautions and answered all of our questions. This was a big investment for us and we are very pleased with our purchases. We would highly recommend to anyone! Thank you!
Friendly, knowledgeable
The service was top-notch. Our sales clerk was knowledgeable, patient and never tried to push products or “up sell” us anything. Mike was the name of our clerk. Mike was very kind to my shy 13 year old granddaughter. He went the extra mile to find a bike that she was thrilled with. While he immediately installed fenders, a kick stand and bottle holder, we left and when we returned in an hour the bike was all set! Mike happily loaded it into our truck.
I appreciated the fact that the storeroom doors were locked and that we were welcomed inside when a salesman was available. This allowed for “social distancing” and a pleasant shopping experience!
Thank you for being the BEST bike store ever!
First name removed
Awesome Bikes. Brian is great and has all the knowledge you could ask for if your looking for new bike, They are have fast friendly service, a CLEAN organized sales floor and SHOP the best service department around. I love going to Freewheel Woodberry. Get in there and check these guys out.
Professional, courteous service. Rapid turn-around on repairs. Outstanding group of employees!
Thorough explanation of options. Friendly and helpful. Professional.
Great customer service. Loved the frequent calls and update. Delivery was punctual and guy was friendly and knowledgeable.
All. Good
First time customer here. Called on Saturday, knew what I wanted. Salesperson in Roseville looked up the bike and found one in Woodbury for me and took care of the rest. No transfers or anything. Went to Woodbury when it was ready to pick it up and out. Amazing service! All during the Covid crisis. They were amazing!
Great staff!
Great service! Very knowledgeable staff!
Service was excellent and reasonably priced.
Thank you! We only buy bikes from here great customer service! And the guarantee
All was very accommodating especially during this Pandemic.
Quick assessment and turn around. Great non- contact service. Friendly and knowledgeable
Fast and good quality.
I had my 100 mile tune up performed at the Woodbury location. The mechanic did a phenomenal job in making sure everything on my bike was performing flawless. I had asked about moving my seat up a little bit and they had me sit on the bike and get the correct height. They have great service and are super friendly. I’m thankful to have them near me.
Thanks again.
Name removed
Gre as t service
Great service
Very helpful & attentive staff
Customer service from Mike the Bike Guy!
Very friendly and kept safe with the COVID pandemic!
Overall good product selection. The staff is my favorite part
Great work! Kept me updated, ready when promised, knowledgeable staff.
Great, Mike was so helpful in servicing bike, replacing the broken gear shifting cable. Was able to complete my ride and more after it is fixed. Thank you, Mike
Everyone was great. Super helpful and responsive
Friendly staff. Not pushy. Very reasonable
Very kind and accommodating when I came in to purchase a bike for my wife and myself.
Very positive experience. Bike tuneup was performed- quick and honest.
You guys were great! Very knowledgeable, friendly and great to work with. I also appreciated how careful you were about social distancing in the handling of my bike.
Thanks - Name removed