Customer Testimonials
Good selection and service has also been very good.
Same day service for a flat tire
Excellent value $20 for repair
Very friendly and helpful over the phone
Friendly and knowledgeable service. I’m very satisfied with my purchase.
Great staff, enjoy seeing First name removed Miller again. Always helping me out on my purchases.
Service was absolutely fantastic. The staff was very helpful in answering all of my questions.
Very knowledgeable staff, no pressure sales
Seems to be well run. Have a good plan to adapt to COVID precautions
Friendly service - convenient location
I bought my sons bike, and just purchased a bike for myself. Knowledgeable and friendly staff.
Service is amazing. The guys have always found the least expensive fix on any repair I've brought in. Hard to find a ace this knowledgeable and trustworthy.
Great service, great value
Salespeople was excellent
Always great service and a HUGE Fanstics fan!!
The individual attention was awesome. I was able to work one on one with a single person. They did not pressure any purchases but gave honest feedback and made the experience of purchasing a new bicycle an easy/enjoyable one.
Very accomodating, very knowledgeable and good prices.
My 20 year old Trek bike got new tires and new chain with sprocket set as recommended by the tech. I was hesitant to spend the money on the chain etc... but glad I did. It now rides like a new bike and the shifting is smoother than ever.Thanks guys.
Personalized service and very knowledgeable. My only complain would be that they should probably wear mask and glove.
Helpful service, even during the restricted business operations
Quality products and great customer service.
Service techs are always helpful and willing to answer all questions.
You guys are always great to work with. Timely and do a quality job!
The mechanic was great.
Staff was very friendly and accommodating. Excellent communication.
The speed in which you get the work done, another people were great.
It was pleasant
Always helpful and looking out for your best interest as their customer!
Ordering online and picking up in store is very easy. My order arrived very quickly and Freewheel was very good in communicating with me regarding my order status.
Customer service at the Woodbury location is excellent.
The pandemic has caused some changes to the store's policies but I feel that the employees handle the situation very well. I really appreciate that Freewheel continues to operate despite these challenges.
Salesman Mike did a great job. Answered all of r questions. Will recommend to r friends and family.
I’ve bought bikes there, parts also
Mike is the main reason I go to the Woodbury store. He’s knowledgeable, helpful, friendly and a biker so he knows his stuff
Friendly staff.