Customer Testimonials
High quality products although not a large variety of products (apparel and padrone products). Service is prompt and very helpful. Technicians knowledgeable.
Friendly staff and great service. Will definitely be back!
Thank you
Great and knowledgeable salesman.
Quality products with a range of prices.
Knowledgeable staff and available product.
I did my own research on bikes to find which model fit me best. When I went to the shop and explained what type of bike riding was what I was going to do. They picked out the exact model I was looking at for myself. Very friendly and knowledgeable staff.
You service my bike quickly while I wait. I don't have to drop off my bike at all.
You show me products and teach me about the Trek name brand and biking in general.
Great staff
Great variety of in-stock bikes, knowledgeable and friendly staff.
good selection of products and great friendly service
knowledgeable staff
Knowledgeable and helpful staff.
excellent and friendly service. we have 6 Treks in our home.
Getting my bike fixed and completed before scheduled date of return.
Staff are very knowledgeable, honest, and eager to help. One of the mechanics offered several helpful hints on how to install the bottom bracket I had purchased.
Good selection of parts and accessories, prices are competitive with online retailers. Special order items usually arrive very quickly for in-store pickup without any shipping fees.
Your staff are excellent educators. For me, this greater understanding of bikes makes me more interested in biking
Great selection. Friendly and knowledgeable staff.
*Great advice
*Friendly staff
*Very knowledgeable and willing to work and educate customers with less experience
Corey from Woodbury was very helpful
Great helpful staff that helped as much as I needed, answered and explained all questions. Ability to ride the bikes helped me choose what was right for me. Add on options were many and priced right.
Mike the mechanic at the Penn Store in Woodbury, now Freewheel, is terrific with customers and making the bikes run smoothly.
The sales people are very approachable, knowledgeable and friendly.
Mike did a thorough and prompt job fixing my brakes.
Friendly, quick, and helpful!
Sry knowledgeable staff and great customer service
Services were great, in and out in 10 minutes and even told me how to install the items that I was looking for.
Great job!
Good mechanics — mike has always been super helpful and listened to my when I explain what noises my bike is making and is good at explaining my options
Good people in the Woodbury store.
Great products and client service
Fast and friendly!