Booker

Average rating: 9.3 out of 10 based on 3767 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 3, 2024 — Rated 8 out of 10 by M.S. Jiffy Lube of Millersville
What could we do to improve?

I was told they checked the cabin air filter and the didn’t. I asked them to remove it so I can see for myself and was dirty. Manager apologized and I was compensated. Shouldn’t tell customers things are checked or they weren’t. Have been going here for a longtime. I may change to a different location.

Report a concern   March 3, 2024 — Rated 10 out of 10 by S.T. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Polite quick knowledgeable

Report a concern   March 2, 2024 — Rated 10 out of 10 by M.O. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Excellent.

Report a concern   March 2, 2024 — Rated 10 out of 10 by J.T. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Service was fast, and employees were professional and informative.

Report a concern   March 2, 2024 — Rated 0 out of 10 by D.R. Jiffy Lube of Millersville
How did we disappoint you and what can we do to make things right?

Technicians on site were unable to perform additional requested services such as a Transmission flush and fill even know its an advertised service. Its also a little fishy that the cabin filter was full of leaves. Not going to imply anything here but just kind of odd it was full of leaves when the cabin filter wouldn't normally intake that kind larger debris. Anyway, I got that replaced regardless but they should not attempt to make it look worse to get another sale, i'll admit though I could be wrong on that.

Report a concern   March 2, 2024 — Rated 10 out of 10 by C.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Customer service!

Report a concern   March 2, 2024 — Rated 10 out of 10 by D.T. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Very profesional

Report a concern   March 1, 2024 — Rated 10 out of 10 by M.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Chris and the team are excellent!

Report a concern   March 1, 2024 — Rated 9 out of 10 by J.W. Jiffy Lube of Millersville
What did you like about your recent visit?

The staff is always friendly. Helpful and professional

Report a concern   March 1, 2024 — Rated 10 out of 10 by P.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everyone is friendly and prompt !

Report a concern   March 1, 2024 — Rated 10 out of 10 by E.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Mindy was so nice on the phone and then brought my 4 yo a stack of coloring books and crayons while we waited. The price was $80 cheaper than an oil change at the dealer and it was way faster.

Report a concern   March 1, 2024 — Rated 10 out of 10 by J.L. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Excellent service

Report a concern   March 1, 2024 — Rated 10 out of 10 by W.H. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Quick and professional

Report a concern   March 1, 2024 — Rated 10 out of 10 by D.T. Jiffy Lube of Millersville
What did you like about your recent visit?

Great service

Report a concern   March 1, 2024 — Rated 9 out of 10 by E.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

I was treated very well and the gentleman I talked to made sure that everything was up to date on my record.

Report a concern   February 29, 2024 — Rated 10 out of 10 by S.W.H. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Everything

Report a concern   February 29, 2024 — Rated 10 out of 10 by C.W. Jiffy Lube of Severn
What did you like about your recent visit?

My vehicle has 305000 miles, and she is running like she has 30,000 miles.

Thanks, Jiffy Lube You Lube My Vehicle Well!

Thank You so Much!

Report a concern   February 29, 2024 — Rated 10 out of 10 by S.R. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

very friendly and quick. everyone was really kind.

Report a concern   February 29, 2024 — Rated 10 out of 10 by W.B. Jiffy Lube of Millersville
What did you like about your recent visit?

The staff was very helpful and friendly.

Report a concern   February 29, 2024 — Rated 7 out of 10 by B.S. Jiffy Lube of Millersville
What could we do to improve?

lower prices

Report a concern   February 29, 2024 — Rated 10 out of 10 by J.B. Jiffy Lube of Severn
What did you like about your recent visit?

Excellent job!

Report a concern   February 28, 2024 — Rated 9 out of 10 by R.L. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

In /out in very timely manner

Report a concern   February 28, 2024 — Rated 10 out of 10 by R.M. Jiffy Lube of Severn
What did you like about your recent visit?

Every time I bring my vehicle in for service, the Manager "Frank" greets me by calling me by my first name! The crew who works there are always friendly, and they complete their tasks in a timely manner.

Report a concern   February 28, 2024 — Rated 10 out of 10 by J.R. Jiffy Lube of Millersville
What did you like about your recent visit?

Very fast, in and out in about 20 minutes

Report a concern   February 28, 2024 — Rated 10 out of 10 by P.F. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Professional personnel and staff.

Report a concern   February 28, 2024 — Rated 10 out of 10 by M.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Efficiency and courtesy.

Report a concern   February 27, 2024 — Rated 10 out of 10 by W.W. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

very fast and kind

Report a concern   February 27, 2024 — Rated 10 out of 10 by S.Y. Jiffy Lube of Pasadena
What did you like about your recent visit?

I appreciate the notification of other services required or needed. I may not have necessarily had them performed but it was nice to know folks were checking.

Report a concern   February 27, 2024 — Rated 10 out of 10 by D.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

I was treated great..service techs friendly..very professional

Report a concern   February 27, 2024 — Rated 10 out of 10 by J.H. Jiffy Lube of Millersville
What did you like about your recent visit?

Friendly, fast and efficient service.


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