Booker

Average rating: 9.3 out of 10 based on 3767 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 10, 2024 — Rated 10 out of 10 by S.J. Jiffy Lube of Pasadena
What did you like about your recent visit?

The customer service was top tier. The service was fast and efficient.

Report a concern   February 10, 2024 — Rated 10 out of 10 by K.H. Jiffy Lube of Millersville
What did you like about your recent visit?

I appreciate everyone's great customer service, my vehicle was left unattended with the motor running and the driver's door wide open. While nothing happened to my vehicle, it could've easily been stolen. Next time, please just hand me my keys. Thank you.
Report a concern   February 10, 2024 — Rated 10 out of 10 by T.H. Jiffy Lube of Severn
What did you like about your recent visit?

Customer service
Report a concern   February 9, 2024 — Rated 10 out of 10 by R.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Jiffy Lube in Pasadena is my go to spot for getting my oil changed. It’s always fast and very professional.

Report a concern   February 9, 2024 — Rated 10 out of 10 by B.G. Jiffy Lube of Millersville
What did you like about your recent visit?

Excellent customer service

Report a concern   February 9, 2024 — Rated 10 out of 10 by V.V. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick service vacuum floors used my discount

Report a concern   February 9, 2024 — Rated 10 out of 10 by N.J. Jiffy Lube of Millersville
What did you like about your recent visit?

Yes

Report a concern   February 9, 2024 — Rated 10 out of 10 by C.Z. Jiffy Lube of Severn
What did you like about your recent visit?

Your Guys work like a team to get the job done,this is my go to place.True professionals!
Report a concern   February 9, 2024 — Rated 10 out of 10 by B.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast and very friendly

Report a concern   February 8, 2024 — Rated 10 out of 10 by L.F. Jiffy Lube of Millersville
What did you like about your recent visit?

Great staff and great customer service. Thank you.
Report a concern   February 8, 2024 — Rated 10 out of 10 by D.L. Jiffy Lube of Pasadena
What did you like about your recent visit?

Efficiency,

Report a concern   February 8, 2024 — Rated 10 out of 10 by J.L. Jiffy Lube of Pasadena
What did you like about your recent visit?

Great, quick service. Awesome team!! Justin always takes good care of me.
Report a concern   February 8, 2024 — Rated 10 out of 10 by D.L. Jiffy Lube of Severn
What did you like about your recent visit?

Fast and Polite.
Report a concern   February 7, 2024 — Rated 10 out of 10 by G.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Staff was great. The price increases are ridiculous, I hope they gave the staff raises.

Report a concern   February 7, 2024 — Rated 10 out of 10 by R.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

As always, everyone was incredibly friendly.

Report a concern   February 7, 2024 — Rated 8 out of 10 by R.S. Jiffy Lube of Glen Burnie
What could we do to improve?

Nothing at this shop
Everyone was polite, knowledge and to the point from the beginning and to the end of my visit.
Report a concern   February 7, 2024 — Rated 0 out of 10 by D.O. Jiffy Lube of Severn
How did we disappoint you and what can we do to make things right?

The employees attitude and demeanor wasn't welcoming at all.

Report a concern   February 7, 2024 — Rated 10 out of 10 by M.V. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast and efficient

Report a concern   February 7, 2024 — Rated 7 out of 10 by D.H. Jiffy Lube of Pasadena
What could we do to improve?

Just not sure if anyone I know lives by this location.
Report a concern   February 7, 2024 — Rated 10 out of 10 by S.D. Jiffy Lube of Severn
What did you like about your recent visit?

All employees were friendly and knowledgeable
Report a concern   February 6, 2024 — Rated 10 out of 10 by R.C. Jiffy Lube of Millersville
What did you like about your recent visit?

OUTSTANDING CUSTOMER SERVICE BY THE ENTIRE TEAM!
Report a concern   February 6, 2024 — Rated 10 out of 10 by R.F. Jiffy Lube of Millersville
What did you like about your recent visit?

The woman working the office was so kind and found me a great deal when I needed my brake fluid flushed too. Her customer service was awesome. Give her a raise!
Report a concern   February 6, 2024 — Rated 10 out of 10 by K.A. Jiffy Lube of Millersville
What did you like about your recent visit?

Great staff
Report a concern   February 6, 2024 — Rated 10 out of 10 by N.D. Jiffy Lube of Pasadena
What did you like about your recent visit?

Staff was fast, efficient and very friendly. Excellent customer service. Will be back for next time I need oil change. Will recommend this location to friends and family

Report a concern   February 6, 2024 — Rated 10 out of 10 by E.T. Jiffy Lube of Pasadena
What did you like about your recent visit?

Friendly and trustworthy staff.
Report a concern   February 5, 2024 — Rated 9 out of 10 by W.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

They were polite and service was quick.
Report a concern   February 4, 2024 — Rated 0 out of 10 by K.Z. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

upcharged me for a service I didn’t need and then told me I was getting a “discount “ .I am not knowledgeable about cars. My father advised me the at he could have done the service . I was charged $200 for an oil change & to change the antifreeze.

Report a concern   February 4, 2024 — Rated 10 out of 10 by D.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Great!

Report a concern   February 4, 2024 — Rated 10 out of 10 by A.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Quick,friendly,efficient!
Report a concern   February 4, 2024 — Rated 10 out of 10 by A.T. Jiffy Lube of Millersville
What did you like about your recent visit?

Friendly staff, great customer service.


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