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Average rating: 9.3 out of 10 based on 3767 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 4, 2024 — Rated 10 out of 10 by L.A. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick and thorough explanation of services performed.

Report a concern   February 4, 2024 — Rated 10 out of 10 by L.C. Jiffy Lube of Millersville
What did you like about your recent visit?

quick,easy, professional

Report a concern   February 3, 2024 — Rated 10 out of 10 by N.C.J. Jiffy Lube of Severn
What did you like about your recent visit?

The team is respectful knowledgeable. Overall a 10

Report a concern   February 3, 2024 — Rated 10 out of 10 by Y.F. Jiffy Lube of Severn
What did you like about your recent visit?

Fast service, very efficient.

Report a concern   February 3, 2024 — Rated 10 out of 10 by S.M. Jiffy Lube of Severn
What did you like about your recent visit?

Professional staff, high speed of service .and trusted

Report a concern   February 2, 2024 — Rated 10 out of 10 by K.S. Jiffy Lube of Millersville
What did you like about your recent visit?

As always, great service, kind staff, clean facilities and fair prices.

Report a concern   February 2, 2024 — Rated 10 out of 10 by F.L. Jiffy Lube of Severn
What did you like about your recent visit?

Service was great, staff was friendly and courteous and wait time was 15 mins.

Report a concern   February 2, 2024 — Rated 10 out of 10 by C.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

It was great! I felt like they listened to me.

I strongly felt that I had been burned by another oil change business recently when being talked into (or rather just having had them installed without my being part of those decisions) before, which resulting in multiple upgrades, some of which I don't think I needed “and may not have even gotten” on a previous visit to a different companies shop elsewhere. They were understanding and contentious showing me parts that needed upgrades and showing me things that did not need repair just yet. I left feeling very much that I had been taken care of and listened to. They won my confidence and my business and I will be a loyal customer from now on even thought they are completely out of the way for me. They are now and will likely be the place I go to for and oil change and for whatever other upgrades ii need. Good job guys!! I was driving all the way to Reston Virginia to get my oil changed and now I don’t feel the need to do that again. Thank you so much!!!

Report a concern   February 2, 2024 — Rated 9 out of 10 by T.F. Jiffy Lube of Millersville
What did you like about your recent visit?

You can watch them work on your car.

Report a concern   February 2, 2024 — Rated 10 out of 10 by M.B. Jiffy Lube of Severn
What did you like about your recent visit?

They were quick, professional and very helpful. Even found the problem with my tire without even asking.

Report a concern   February 2, 2024 — Rated 10 out of 10 by J.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Great service

Report a concern   February 2, 2024 — Rated 10 out of 10 by W.C. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Good customer service 💯

Report a concern   February 2, 2024 — Rated 10 out of 10 by P.C. Jiffy Lube of Severn
What did you like about your recent visit?

All

Report a concern   February 2, 2024 — Rated 10 out of 10 by T.Y. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The friendly ness. The job was explained and the associates were super.

Report a concern   February 2, 2024 — Rated 10 out of 10 by S.R. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Great service

Report a concern   February 1, 2024 — Rated 10 out of 10 by J.N. Jiffy Lube of Severn
What did you like about your recent visit?

So fast!

Report a concern   February 1, 2024 — Rated 0 out of 10 by J.J. Jiffy Lube of Severn
How did we disappoint you and what can we do to make things right?

I took my care in and got an oil change with the full synthetic service. On the receipt it says washer fluid was added, tires aired but my washer fluid was empty and still is, and my tire pressure low warning light is on meaning none of these things were done and it makes me question if my oil was even changed. Now I don’t have trust in the service.

Report a concern   February 1, 2024 — Rated 10 out of 10 by J.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

Awesome location alway professional and really fast

Report a concern   February 1, 2024 — Rated 10 out of 10 by A.S. Jiffy Lube of Millersville
What did you like about your recent visit?

The employees were professional and courteous in carrying out their duties.

Report a concern   January 31, 2024 — Rated 10 out of 10 by E.P. Jiffy Lube of Severn
What did you like about your recent visit?

Very friendly and engaging with customers. Quick service as well.

Report a concern   January 31, 2024 — Rated 10 out of 10 by P.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

The employees were great. Service was excellent and fast

Report a concern   January 31, 2024 — Rated 10 out of 10 by B.C. Jiffy Lube of Millersville
What did you like about your recent visit?

They did a great job of diagnosing a brake problem and completeld the repair. Good communication throughout the process.

Report a concern   January 30, 2024 — Rated 10 out of 10 by T.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Professional and quick.

Report a concern   January 30, 2024 — Rated 7 out of 10 by P.P. Jiffy Lube of Glen Burnie
What could we do to improve?

This past time the young lady working didn't go over what was done. She just rang me up.

Report a concern   January 29, 2024 — Rated 10 out of 10 by J.R. Jiffy Lube of Millersville
What did you like about your recent visit?

Staff was super friendly and I was in and out of there in 20 minutes! Truly jiffy!

Report a concern   January 29, 2024 — Rated 10 out of 10 by S.M. Jiffy Lube of Millersville
What did you like about your recent visit?

I need it to change my oil, but I didn't have an appointment but they change my oil plus I had low tires they also took care of it.

The staff are very friendly they make you feel very welcomed, the price is reasonable too.

Report a concern   January 28, 2024 — Rated 10 out of 10 by N.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The staff and services are great.

Report a concern   January 28, 2024 — Rated 10 out of 10 by K.D. Jiffy Lube of Millersville
What did you like about your recent visit?

This location is consistently reliable and courteous, especially for a single woman going to get her car taken care of.

Report a concern   January 28, 2024 — Rated 10 out of 10 by T.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

10/10

Report a concern   January 28, 2024 — Rated 10 out of 10 by G.B. Jiffy Lube of Millersville
What did you like about your recent visit?

Great customer service. Efficient and quick


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