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Average rating: 9.2 out of 10 based on 3950 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 4, 2024 — Rated 10 out of 10 by T.Z. Jiffy Lube of Pasadena
What did you like about your recent visit?

Gacia was very polite

Report a concern   July 4, 2024 — Rated 10 out of 10 by B.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very friendly, helpful and efficient.

Report a concern   July 3, 2024 — Rated 10 out of 10 by G.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick and easy

Report a concern   July 3, 2024 — Rated 9 out of 10 by J.F. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Very efficient and friendly. They did a coolant flush and refill, but the coolant reservoir is not filled all the way.

Report a concern   July 3, 2024 — Rated 5 out of 10 by J.C. Jiffy Lube of Severn
How did we disappoint you and what can we do to make things right?

Didn’t vacuum my car out, or clean the windows . And not very pleasant or attentive, felt like a they just rushing to get you out.

Report a concern   July 1, 2024 — Rated 10 out of 10 by L.G. Jiffy Lube of Pasadena
What did you like about your recent visit?

The team has great customer service attitude and demeanor. They offer helpful suggestions that your vehicle may need, but they are not pushy. They are professional, friendly and courteous. I appreciate such character. It really helps when servicing your vehicle; they come across as trustworthy.

Report a concern   July 1, 2024 — Rated 8 out of 10 by N.M. Jiffy Lube of Millersville
What could we do to improve?

Better saving coupons now that you do more services.

Report a concern   July 1, 2024 — Rated 10 out of 10 by T.Q. Jiffy Lube of Severn
What did you like about your recent visit?

This is, by far, the best Jiffy Lube location!!!

Report a concern   July 1, 2024 — Rated 10 out of 10 by R.H. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Quality work. Friendly atmosphere.

Report a concern   June 30, 2024 — Rated 10 out of 10 by E.J. Jiffy Lube of Pasadena
What did you like about your recent visit?

Conviency

Report a concern   June 30, 2024 — Rated 10 out of 10 by A.G.M.C. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Quick and friendly service.

Report a concern   June 30, 2024 — Rated 0 out of 10 by D.M. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

I've been go to this particular location for the pass 4 plus years. I repeat I will never go to any location ever again. I went last weekend and after my car was serviced I drove home. The next day I drove to work and when I got there i noticed my brand new polo cologne was missing from my door. Unacceptable on jiffy lubes part. No need to drive back and make a big scene, I will just take my business to there competitors.

Report a concern   June 30, 2024 — Rated 10 out of 10 by M.P. Jiffy Lube of Severn
What did you like about your recent visit?

Great team, in and out fast and safe. Great attention and family friendly

Report a concern   June 29, 2024 — Rated 10 out of 10 by X.D. Jiffy Lube of Severn
What did you like about your recent visit?

Qiuck and straight to the point

Report a concern   June 29, 2024 — Rated 10 out of 10 by D.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

All of folks working were very polite and did not push additional products on me

Report a concern   June 29, 2024 — Rated 10 out of 10 by J.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast, friendly and professional.

Report a concern   June 28, 2024 — Rated 10 out of 10 by J.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

Friendly people, their good work and timely manner

Report a concern   June 28, 2024 — Rated 9 out of 10 by M.W. Jiffy Lube of Severn
What did you like about your recent visit?

How friendly the employees were.

Report a concern   June 28, 2024 — Rated 10 out of 10 by A.G. Jiffy Lube of Severn
What did you like about your recent visit?

Thank you so much for a fast service even vacuumed my car I wasn't expecting that I really appreciate it, Thank you!

Report a concern   June 28, 2024 — Rated 10 out of 10 by L.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Prompt and streamlined

Report a concern   June 28, 2024 — Rated 10 out of 10 by D.R. Jiffy Lube of Severn
What did you like about your recent visit?

Staff is so friendly and helpful. Oil change was done in 15 minutes. The mechanics went above and beyond, even topped off all the car fluids. Thank you for excellent service JL Severn!

Report a concern   June 27, 2024 — Rated 10 out of 10 by Y.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast,friendly,excellent service. Love the staff and the clean facility. Service is always done to the perfection.

Report a concern   June 27, 2024 — Rated 10 out of 10 by S.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast and easy

Report a concern   June 27, 2024 — Rated 10 out of 10 by K.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Timely, friendly, accommodating, honest

Report a concern   June 27, 2024 — Rated 8 out of 10 by J.M. Jiffy Lube of Pasadena
What could we do to improve?

service was good!

Report a concern   June 27, 2024 — Rated 10 out of 10 by M.M. Jiffy Lube of Millersville
What did you like about your recent visit?

The employees were very friendly and professional. I was in and out very quickly and that was awesome.

Report a concern   June 27, 2024 — Rated 10 out of 10 by J.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Jiffy Lube is always friendly professional and timely.

Report a concern   June 27, 2024 — Rated 10 out of 10 by D.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very courteous and very fast service. Nice folks!

Report a concern   June 26, 2024 — Rated 9 out of 10 by J.T. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Get in an get out. The total service you received from windows clean to vacuuming. Topping off all fluids and the discount.

Report a concern   June 26, 2024 — Rated 10 out of 10 by J.Q. Jiffy Lube of Pasadena
What did you like about your recent visit?

Excellent people to work with fast efficient.


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