Booker

Average rating: 9.2 out of 10 based on 3950 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 11, 2024 — Rated 10 out of 10 by H.W. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Everything!

Report a concern   July 11, 2024 — Rated 10 out of 10 by S.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Every one was very nice

Report a concern   July 11, 2024 — Rated 0 out of 10 by C.T. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

Price to high for standard oil change.

Report a concern   July 11, 2024 — Rated 10 out of 10 by K.O.C. Jiffy Lube of Pasadena
What did you like about your recent visit?

I use this location all the time. They are courteous and quick, and I don't feel as though they are trying to do more than is needed.

Report a concern   July 11, 2024 — Rated 10 out of 10 by G.G. Jiffy Lube of Severn
What did you like about your recent visit?

Service is always provided promptly

Report a concern   July 10, 2024 — Rated 9 out of 10 by M.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Friendly professional service.

Report a concern   July 10, 2024 — Rated 10 out of 10 by S.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

You took your time and that's what I like

Report a concern   July 10, 2024 — Rated 10 out of 10 by L.H. Jiffy Lube of Millersville
What did you like about your recent visit?

Friendly and professional people

Report a concern   July 10, 2024 — Rated 10 out of 10 by T.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Friendly and fast!

Report a concern   July 9, 2024 — Rated 10 out of 10 by D.B. Jiffy Lube of Severn
What did you like about your recent visit?

Staff was friendly and service was quick.

Report a concern   July 9, 2024 — Rated 0 out of 10 by P.P. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

Again , went to get in car two lights were on. Car wouldn’t go over 15 mph. Was told would have to come back after 2pm when Mike the mechanic was there. Had to have car towed to a mechanic, they broke the sensor above oil filter , worse yet they tried rigging it instead of owning up to what they did .

Report a concern   July 9, 2024 — Rated 10 out of 10 by S.C. Jiffy Lube of Millersville
What did you like about your recent visit?

very nice work

Report a concern   July 9, 2024 — Rated 10 out of 10 by M.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

They were very quick and didn't try to upsell me on anything. Anything extra they pointed out was important work that needed to be done.

Report a concern   July 8, 2024 — Rated 10 out of 10 by G.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

very fast

Report a concern   July 8, 2024 — Rated 9 out of 10 by G.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Quick service

Report a concern   July 8, 2024 — Rated 10 out of 10 by L.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Service was great

Report a concern   July 8, 2024 — Rated 10 out of 10 by R.J. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast friendly kind excellent service

Report a concern   July 6, 2024 — Rated 10 out of 10 by G.D. Jiffy Lube of Millersville
What did you like about your recent visit?

Very courteous personnel
Not a long wait
Not pricey compared to other like businesses

Report a concern   July 6, 2024 — Rated 10 out of 10 by L.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Always professional, I was able to drive right up…they explain to you the entire process completed any other issues….your out the door 🚙💨

Report a concern   July 6, 2024 — Rated 7 out of 10 by N.W. Jiffy Lube of Pasadena
What could we do to improve?

I have a new oil spot in my garage because someone spilled a ton of oil on my engine. I looked at the dipstick and the level looks fine but on the engine there is spillage. I used cat liter to soak it up. Wife suggested I stop using you as this is not the 1st poor service incident.

Report a concern   July 5, 2024 — Rated 8 out of 10 by T.H. Jiffy Lube of Glen Burnie
What could we do to improve?

Nothing, my experience was great!!

Report a concern   July 5, 2024 — Rated 10 out of 10 by J.E. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Customer service was great

Report a concern   July 5, 2024 — Rated 10 out of 10 by K.P. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Clean waiting area friendly people

Report a concern   July 5, 2024 — Rated 10 out of 10 by D.D. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Every there was friendly and polite. The waiting area was very clean.

Report a concern   July 4, 2024 — Rated 10 out of 10 by W.F. Jiffy Lube of Severn
What did you like about your recent visit?

I did like the friendly service. Even though they were extremely busy the service I received on my vehicle was through. They always do a great job at this location. The coffee was fresh and the 20% coupon was much appreciated. Thank you for an all of your hard work.

Report a concern   July 4, 2024 — Rated 10 out of 10 by K.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very quick and awesome job

Report a concern   July 4, 2024 — Rated 10 out of 10 by C.P. Jiffy Lube of Pasadena
What did you like about your recent visit?

Service was fast, welcoming, and clear about the expense as well as expected maintenance. Overall presentation was very positive as well. These guys deserve a few good lunches or a bonus.

Report a concern   July 4, 2024 — Rated 10 out of 10 by J.F. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very personable and courteous staff!!! Will keep going back!!! Thanks for the 20% off coupon!!

Report a concern   July 4, 2024 — Rated 10 out of 10 by T.Z. Jiffy Lube of Pasadena
What did you like about your recent visit?

Gacia was very polite

Report a concern   July 4, 2024 — Rated 10 out of 10 by B.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very friendly, helpful and efficient.


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