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Average rating: 9.2 out of 10 based on 3500 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 17, 2024 — Rated 10 out of 10 by J.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

It was a wonderful visit awesome

Report a concern   November 17, 2024 — Rated 10 out of 10 by D.B. Jiffy Lube of Severn
What did you like about your recent visit?

I like going to the Jiffy Lube. The mechanics are really good about listening to the customers and addressing all their concerns.
Report a concern   November 17, 2024 — Rated 10 out of 10 by S.H. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast, efficient, and friendly service. I’ve never had a negative experience.
Report a concern   November 17, 2024 — Rated 10 out of 10 by M.P.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

It was very quick. The staff were very honest about what I needed and did not need yet.

Report a concern   November 16, 2024 — Rated 10 out of 10 by S.P. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Great customer service

Report a concern   November 16, 2024 — Rated 10 out of 10 by M.H. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Good service.

Report a concern   November 16, 2024 — Rated 9 out of 10 by J.L. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very fast, very efficient
Report a concern   November 16, 2024 — Rated 10 out of 10 by C.Y. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Treated very nicely and didn’t wait long at all

Report a concern   November 14, 2024 — Rated 10 out of 10 by R.D. Jiffy Lube of Pasadena
What did you like about your recent visit?

The friendly knowledgeable people and the fact that the visit was short. Having a coupon didn't hurt either!
Report a concern   November 14, 2024 — Rated 10 out of 10 by K.N. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very friendly and receptive employees. Great customer service

Report a concern   November 14, 2024 — Rated 10 out of 10 by B.L. Jiffy Lube of Severn
What did you like about your recent visit?

Every thing went well

Report a concern   November 12, 2024 — Rated 10 out of 10 by C.L. Jiffy Lube of Severn
What did you like about your recent visit?

I was very pleased with the service and I also appreciate how they vacuum my car out for me. I think they did 😂. I was really pleased and we will be coming back again.

Report a concern   November 12, 2024 — Rated 10 out of 10 by A.O. Jiffy Lube of Pasadena
What did you like about your recent visit?

good service
Report a concern   November 12, 2024 — Rated 10 out of 10 by V.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

The guys there are great. I’ve been going there for years. Never had a bad experience

Report a concern   November 12, 2024 — Rated 10 out of 10 by A.D. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick and efficient.
Report a concern   November 11, 2024 — Rated 10 out of 10 by D.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Everything!
Report a concern   November 11, 2024 — Rated 10 out of 10 by M.T. Jiffy Lube of Millersville
What did you like about your recent visit?

Professional, courteous, and expedient.
Report a concern   November 10, 2024 — Rated 10 out of 10 by J.C. Jiffy Lube of Severn
What did you like about your recent visit?

Great service
Report a concern   November 10, 2024 — Rated 10 out of 10 by L.B. Jiffy Lube of Severn
What did you like about your recent visit?

Very quick and pleasant.

Report a concern   November 10, 2024 — Rated 10 out of 10 by C.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

Excellent Service, I am bad with names, but the person that always describes the service and checks us out, I think he may be the manager is excellent, very knowledgeable, friendly and efficient, I take all of our 5 cars only to this location.

Report a concern   November 10, 2024 — Rated 10 out of 10 by B.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very professional and friendly
Report a concern   November 10, 2024 — Rated 10 out of 10 by S.M. Jiffy Lube of Severn
What did you like about your recent visit?

The warm welcome in how they explain everything to me
Report a concern   November 10, 2024 — Rated 10 out of 10 by K.J. Jiffy Lube of Pasadena
What did you like about your recent visit?

It was quick.
Report a concern   November 10, 2024 — Rated 10 out of 10 by S.V. Jiffy Lube of Millersville
What did you like about your recent visit?

They were very helpful and kind to a first-time user of jiffy lube. The team was very quick and efficient!
Report a concern   November 10, 2024 — Rated 9 out of 10 by C.K. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Accomadati g and very friendly
Report a concern   November 10, 2024 — Rated 10 out of 10 by A.N. Jiffy Lube of Pasadena
What did you like about your recent visit?

Reliable oil change and great service; fast and convenient..
Report a concern   November 10, 2024 — Rated 0 out of 10 by S.D. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

Always Short staff, window not cleaned properly, could not get my tires rotated now have to come back ,will go eleswhere, want to make sure I do not need anything else done to my car. Was rushed IT IS NOT THE EMPLOYEE FAULT your company is going downhill for profit no more customer service because you work your employees to hard with limited staff.

Report a concern   November 10, 2024 — Rated 10 out of 10 by S.C. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Friendly service!

Report a concern   November 10, 2024 — Rated 10 out of 10 by B.M. Jiffy Lube of Severn
What did you like about your recent visit?

Efficient and communicate

Report a concern   November 9, 2024 — Rated 10 out of 10 by C.R. Jiffy Lube of Severn
What did you like about your recent visit?

Customer service was great!

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