Blauvelt

Average rating: 9.2 out of 10 based on 7090 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 9, 2024 — Rated 10 out of 10 by C.R. Oxon Hill Jiffy Lube
What did you like about your recent visit?

The professionalism and the dedication they give when servicing my vehicle.

Report a concern   July 9, 2024 — Rated 10 out of 10 by B.W. Oxon Hill Jiffy Lube
What did you like about your recent visit?

I told me everything I needed to be done to my car before they started working on it
Report a concern   July 9, 2024 — Rated 10 out of 10 by J.P. Jiffy Lube of Laurel
What did you like about your recent visit?

Professional management

Report a concern   July 9, 2024 — Rated 10 out of 10 by G.E. Jiffy Lube of Dundalk
What did you like about your recent visit?

Techs were friendly and helpful.
I will be coming back

Report a concern   July 9, 2024 — Rated 10 out of 10 by F.R. Jiffy Lube of Beltsville
What did you like about your recent visit?

Superb customer service, per usual!!!

Report a concern   July 9, 2024 — Rated 10 out of 10 by V.S. Jiffy Lube of Laurel
What did you like about your recent visit?

Nice
Report a concern   July 9, 2024 — Rated 9 out of 10 by M.B. Jiffy Lube of Reisterstown
What did you like about your recent visit?

Very hospitable

Report a concern   July 9, 2024 — Rated 10 out of 10 by J.W. Jiffy Lube of Annapolis
What did you like about your recent visit?

Quick service

Report a concern   July 9, 2024 — Rated 9 out of 10 by A.G. Jiffy Lube of Annapolis
What did you like about your recent visit?

The waiting time was short.
Report a concern   July 9, 2024 — Rated 10 out of 10 by C.M. Clarksville Jiffy Lube
What did you like about your recent visit?

Fast, friendly and expert service!
Report a concern   July 9, 2024 — Rated 10 out of 10 by J.S. Jiffy Lube of Elkridge
What did you like about your recent visit?

Staff was very friendly and helpful. I was in and out in a timely manner. Amber is awesome
Report a concern   July 9, 2024 — Rated 10 out of 10 by A.P. Jiffy Lube of Beltsville
What did you like about your recent visit?

The great customer service

Report a concern   July 9, 2024 — Rated 10 out of 10 by A.H. Jiffy Lube of Crofton
What did you like about your recent visit?

Great staff. Clear and concise explanations. Quick service. Thanks!
Report a concern   July 9, 2024 — Rated 9 out of 10 by P.W. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Yes
Report a concern   July 9, 2024 — Rated 4 out of 10 by E.F. Clarksville Jiffy Lube
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

I requested a tire rotation they manger told me they didn't have time to complete the rotation.
Also, they keep putting my vehicle in as a 4x4 which is not. The truck is 2-wheel drive. So, on my receipt they say they checked the front differential which the vehicle does not have one. They need to slow down and put the vehicle in the system correctly.

Report a concern   July 9, 2024 — Rated 7 out of 10 by S.Y. Oxon Hill Jiffy Lube
What could we do to improve?

The staff always tryna up sale items … if I come for an oil change that’s what I want !! It’s ok to recommend me things but don’t try to force anything on the customer.
Report a concern   July 9, 2024 — Rated 10 out of 10 by S.S. Oxon Hill Jiffy Lube
What did you like about your recent visit?

The staff was very professional and fast. Will try them again.
Report a concern   July 9, 2024 — Rated 10 out of 10 by A.Z. Jiffy Lube of Laurel
What did you like about your recent visit?

Fast and efficient.

Report a concern   July 9, 2024 — Rated 10 out of 10 by G.C. Jiffy Lube of Crofton
What did you like about your recent visit?

Efficient and friendly service. Diagnosed a problem with the car and arranged for the repair later this week.

Report a concern   July 9, 2024 — Rated 0 out of 10 by E.O. Jiffy Lube of Pikesville
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

I went for oil change on Sunday somethings went missing,,I was there on Monday but,.I was disappointed

Report a concern   July 8, 2024 — Rated 10 out of 10 by B.B. Oxon Hill Jiffy Lube
What did you like about your recent visit?

I especially loved the service I received. For number one, I received an oil change right away. my car was vacuumed, and windows cleaned. Also they explained to me what was needed to keep my car in good condition. All of the personnel was courteous and accommodating and knowledgeable.
Report a concern   July 8, 2024 — Rated 10 out of 10 by A.S. Jiffy Lube of Crofton
What did you like about your recent visit?

Very fast, efficient, friendly staff.
Report a concern   July 8, 2024 — Rated 10 out of 10 by A.K. Jiffy Lube of Crofton
What did you like about your recent visit?

prompt timings
updates
provide detailed information about my vehicle
neat and clean facility
great Customer service

VERY HAPPY

Report a concern   July 8, 2024 — Rated 10 out of 10 by J.M. Jiffy Lube of Pikesville
What did you like about your recent visit?

The team was professional, thorough & efficient.
Report a concern   July 8, 2024 — Rated 9 out of 10 by T.G. Jiffy Lube of Crofton
What did you like about your recent visit?

Professional and efficienr
Report a concern   July 8, 2024 — Rated 10 out of 10 by M.D. Jiffy Lube of Pikesville
What did you like about your recent visit?

great service will return
Report a concern   July 8, 2024 — Rated 10 out of 10 by R.R. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Champ was very kind and knowledgeable. -“”’All the techs were friendly!
Report a concern   July 8, 2024 — Rated 10 out of 10 by J.H. Jiffy Lube of Reisterstown
What did you like about your recent visit?

Very professional. Very efficient.
Report a concern   July 7, 2024 — Rated 2 out of 10 by C.G. Jiffy Lube of Annapolis
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Much more expensive than I expected for an oil change. I also only want what I request in my car. I don't like being asked lots of questions about why and if I need add on's to my service.

Report a concern   July 7, 2024 — Rated 7 out of 10 by H.L. Jiffy Lube of Annapolis
What could we do to improve?

You asked if I wanted the 6000 miles between oil change, I said yes, but you changed the settings to 3000 miles. Like you want me back sooner than needed.

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