based on 1362 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
All team members were friendly and respectful. They listened to my questions and any requests. My car was serviced effectively and quickly.
Quick
Friendly
They were quick and very detailed. Friendly office staff.
They didn't reset my internal computer when they changed my oil . I had to get a friend to reset it. All the money I paid they should've been on top of that.
The support from the staff the quick service. And explaining everything
Personable staff.
It was busy but it was a steady flow going and the waiting area was clean and ample enough seating.
They always do a great job
The staff was polite and fast
Fast
Always the employees. Helpful, honest and caring.
Print and friendly
I always receive excellent service. All the employees are friendly and very professional.
The service was excellent and prompt
The customer service is great. They keep you informed every step of the way.
Great service! Fast and friendly
I go to the route 1 location in Laurel, MD because of the professional service, and the timely fashion in which this location work!
Fresh coffee and clean environment, yes!!
the team there are the best in town fast and friendly
Quick clean and neat
Manager is always courteous...and knowledgeable. He is a long time employee. I trust him.
The service and attention paid to my specific automotive needs were great!
They were prompt, thorough and professional and I appreciated that they vacuumed.
The staff at Jiffy Lube is exceptional! They are kind, knowledgeable, and honest. I had something wrong with my car that was tough to figure out and Christian worked relentlessly to make sure my car got fixed. I am very grateful! I would highly recommend this Annapolis Jiffy Lube.
Easy and quick
The whole experience was welcoming, analytic and comfortable. The crew went to work and I was back on the road in short order.
Courteous and professional staff.
Great customer service very polite
I am very satisfied with the work and nice staff.
Quick and thorough.
Overall appreciated the great service and I'll be back. A bit far for me coming from DC but the high quality, quick service stood out.
Traditional friendly, knowledgeable service - a dying art