based on 3724 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and clean nice price
Everyone was very polite
Great customer service!
Que hacen un buen chequeo preventivo del carro
Friendly staff. Excellent service. DOMINIC was very knowledgeable and showed me clear pricing before work was done.
Service completed faster than expected
Great customer service
Customer service.
Very respectful staff
Very courteous.
I like to people and the service come to my vehicle. Good service good people.
I have been a regular customer of this Jiffy Lube in Reisterstown for more than 10 years. I think it actually started about 12 years ago. I drive in from Washington DC to go to this particular Jiffy Lube. The staff there are always so kind so professional and welcoming. I could ask him questions but I feel I get it honest interpretation and answer for. They’re not afraid of any questions and they’re always eager to help me understand. Thank you thank you thank you thank you. I’m going to. I’m going to sign myself off as “the cookie lady”
The people were very friendly and helpful.
Polite and courteous staff, handle service in a professional, timely manner.
everything -- great service, very effiecient!
Prompt and professional service.
Customer service was great. Speedy service.
This Jiffy Lube location has been taking impeccanble care of my Lexus R350 for years. The manager is wonderful. She always takes care of my car quickly and official, and my car runs like a dream.
Very nice, kind, and polite staff.
Good customer service.
Amazing service
Efficiency
Very fast & professional service. I have been using this service for years!
Tech was very knowledgable and helpful.
Friendly, no pressure, professional, speedy.
RELIABLE
Nice and informative staff.
Fast service.
Very helpful people, looked into what I needed for my car. Didn't act like know-it-alls, and made service quick and easy.
Good experience.
They didn't even vacuum my car . The Owings Mills location not so great
I only came for an oil change and headlights I was there for almost 4 hours because they have lock my keys in my cay that had cost me more then the oil change because of my apartments for my kids where all miss I will never go back there it was very terrible and not Professional I was never giving a refund or even offered a free oil change for my time and money spent terrible service if they are looked for an rating -8.... my phone number is Phone number removed. $ 172 for 4 hours you should be a shame