based on 7082 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Stop up selling so much
Everyone was so nice! They got me in right away, informed me of what I needed prior to doing it, thus no surprises on my bill. I was very pleased and will be a returning customer.
The service was quick and friendly. My questions were answered.
Not a long wait
Remember to vacuum both front and back of the car!
Everything was explained in detail and I wasn't pressured into doing any of the other services I needed.
Friendly staff.
Everyone was extremely helpful and very nice.
Forgot to reinstall my glove box and install a new cabin filter *after* pointing out that another JL location forgot to install a cabin filter in my vehicle previously
Fast and convenient
I've always given my assessment...
How thoroughly everything was explainned
it was great
quick and efficient
Provide more specifics about what was found during the Signature Service.
Exceptional
I drive probably past three or four other Jiffy Lube’s to get to this one because they’re the best! The professionalism and kindness are unparallel.
Straight up, no BS, Curtious
great service very fast
Staff was very nice and helpful. Afterwards, I misplaced my invoice and had to call and ask for a copy for a replacement. Greg helped me to get a copy of it. However, it took so much to get it pulled up and printed out. On top of that he emailed it to me so I didn't have to go back to the m location since live in Taking Park and this location is ìn Annapolis.
Thank you to the entire staff for the courtesy and kindness shown!
Very curtious and ready to help!
Very timely
Your customer service was very informative and patient.
Everyone was very friendly and helpful.
Quick service
Speedy service and reminder of a more comprehensive service needed and topping off of fluids at no cost.
Thank you,
The technicians were very personable and professional
Fast and easy
The salesman
The wait time
Friendly and did not push down your throat upgrades which is why I haven’t been there in a while
Kind, knowledgeable, efficient and capable