based on 3566 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The Customer Service, the little wait time,
Staff was quick and communicative. Watched them deal with a very nasty customer and they handled it better than I or any of the other people in the waiting room would have. Mike (hope I got that right) was amazing.
Felt expensive for what it is, but on the other hand it got done in about 1.5 hours. 10/10, this is the only jiffy lube I come to now.
Convenient and reasonable
Great customer service
The team provided options with the oil change, and provided friendly customer service.
Did everything thing asked and no hassle. In and out in a timely matter.
Very Friendly
Great customer service
nothig
All staff members are very friendly and accurate with speed . Which adds adds up to quality. Thanks
Friendly, informative, fast, no appointment needed
Good work
Quick service
Nice visit, Quick and all done
Awesome service always fast and convenient
Excellent customer service.
I visited the jiffy line at oxon hill Maryland and they were extremely accommodating. I had a speedy oil change and was recommended to replace my break pads. I came back later and despite the lateness and the effort it would take to replace all the brake pads, they still made the time for me. I hope they know I appreciate all of their hard work.
Top tier customer service. Quick visit I was in and out. Very polite and courteous mechanics.
Fast and efficient
Fast and efficient
The employees where very polite, informative and quick.
Prompt service and friendly staff
quick and efficient, friendly service and clean facilities
The invoice stated that the interior was vacuumed but it was not. It also stated that 35 psi was put in all 4 tires but the recommended pressure on the door is 32. It further said to return in 50-100 miles to retorque the lugs but this was never told to me. I wouldn’t know if I hadn’t read the small print. Service is more expensive and I’m getting less for it
Friendly professional service. Clean waiting area
In and out quickly
Just what they advertised
The service was very quick and efficient and the technician did not to try to up-sell me on anything.
professional, courteous, I would like to see a list of the services received during a visit. The list has acronyms like fos, abs, etc. and I don't know what they mean. The staffer was nice enough to explain and write out the meaning of each acronym, but there should be a cheat sheet that can be handed out to the customer to alleviate any questions. Otherwise, a good visit. Got through quickly.
quickness and conduct by the manager