Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.2 out of 10 based on 3504 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 14, 2025 — Rated 10 out of 10 by K.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Great management run by Lou...going there for many years. .thanks
Report a concern   November 13, 2025 — Rated 10 out of 10 by Q.D. Altoona Jiffy Lube
What did you like about your recent visit?

Quick in and out
Report a concern   November 13, 2025 — Rated 10 out of 10 by M.M. Jiffy Lube of Owings Mills
What did you like about your recent visit?

It was quick and easy
Report a concern   November 13, 2025 — Rated 10 out of 10 by T.W. Jiffy Lube of Annapolis
What did you like about your recent visit?

Everyone is so professional, friendly and thorough regarding the service needed. Trusted customer for many years!
Report a concern   November 13, 2025 — Rated 10 out of 10 by L.S. Altoona Jiffy Lube
What did you like about your recent visit?

The guys did a great job!
Report a concern   November 13, 2025 — Rated 10 out of 10 by M.P. Oxon Hill Jiffy Lube
What did you like about your recent visit?

I was taken within 10 minutes of arriving. I was finished within 20 minutes, paid my bill and was on my way. They did a great job!
Report a concern   November 13, 2025 — Rated 4 out of 10 by T.B. Jiffy Lube of Johnstown
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

My reciept stayed no oil on dipstick and nobody notified me of this, is there any problems as a result. I just feel it was something that should been communicated

Report a concern   November 13, 2025 — Rated 10 out of 10 by T.D. Jiffy Lube of Millersville
What did you like about your recent visit?

Everything

Report a concern   November 13, 2025 — Rated 10 out of 10 by A.S. Jiffy Lube of Severn
What did you like about your recent visit?

Came in for a top off of fluids. Staff had already pulled my records when I was pulling up and I was in a out within 15 minutes with awesome service.

Report a concern   November 13, 2025 — Rated 10 out of 10 by H.A. Jiffy Lube of Beltsville
What did you like about your recent visit?

Great staff

Report a concern   November 13, 2025 — Rated 10 out of 10 by D.M. Altoona Jiffy Lube
What did you like about your recent visit?

Quick friendly staff.

Report a concern   November 13, 2025 — Rated 10 out of 10 by M.P. Jiffy Lube of Annapolis
What did you like about your recent visit?

The staff are excellent! Very professional and knowledgeable! A great team!
Report a concern   November 13, 2025 — Rated 10 out of 10 by J.C. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast and polite
Report a concern   November 13, 2025 — Rated 10 out of 10 by M.S. Jiffy Lube of Beltsville
What did you like about your recent visit?

Staff were friendly and service was fast
Report a concern   November 13, 2025 — Rated 8 out of 10 by A.G. Jiffy Lube of Pikesville
What could we do to improve?

No improvement needed for location serviced
Report a concern   November 13, 2025 — Rated 0 out of 10 by W.S. Oxon Hill Jiffy Lube
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

I went to another Jiffy Lube in Waldorf on this past Saturday for a vehicle of mine that has a V8 engine and the price for the same service was $18 less. This vehicle today was a V6 and they claim that 0.5 quart of oil was the difference in the price. This Jiffy Lube also refused to add any brake fluid when they said it was low. I physically showed them the receipt from Waldorf and asked about why the difference, which is why they claimed 0.5 quart of oil was the difference. Me personally, won't recommend this place when I can get the same for much less.
Report a concern   November 13, 2025 — Rated 10 out of 10 by M.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Great and fast visit.
Report a concern   November 13, 2025 — Rated 10 out of 10 by G.N. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast service and amazing customer service.

Report a concern   November 13, 2025 — Rated 0 out of 10 by T.P. Jiffy Lube of Beltsville
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Horrible service. Went in for an oil change, they claimed I needed 2 different filters in which I agreed to. Paid over $200. That afternoon my emission system problem light came on. Returned to the location, they looked under the hood to tell me I had a ripe in a hose.(which they pointed out). That light was not on previously. Clearly they did something to my car. They “tried” to check the camera to see did someone did something wrong. Then she told me to bring it back tomorrow so the manager to check the camera because she could not access it. Today I dropped my car oof @ 6:30 am, had my car all day to get a call stating that is my engine light and had nothing to do with the oil change. Yesterday your worker told me a ripe in the hose. Went to pick up my car after work and noticed my car is parked in the exact spot where I left it. Now they are playing with me. They did not look at my car. They damaged my car and I need them to either fix it or give me my full refund. This is unacceptable, unprofessional and uncalled for. I called and ask for the GM or DM number and they could not provide me with any numbers.

Report a concern   November 13, 2025 — Rated 8 out of 10 by T.C. Jiffy Lube of Pasadena
What could we do to improve?

I mentioned to the manager behind the counter that the last time I had service there, that my windows and carpet were not cleaned. He said he would mention this to the tech working on the car. He then came back in to tell me that they only clean the front wind shield and vacuum only the front seat. I said that this is not the only time I have noticed them not doing all of the services. Instead of I understand and am sorry. He kept going on about only cleaning the front window and vacuuming the front seat. I said I have been coming to Jimmy Lube since the 80"s and know the service they provided. Not really happy with his response.
Report a concern   November 13, 2025 — Rated 10 out of 10 by Y.G. Jiffy Lube of Laurel
What did you like about your recent visit?

Nice job

Report a concern   November 13, 2025 — Rated 10 out of 10 by L.B. Jiffy Lube of Annapolis
What did you like about your recent visit?

in and out in less than 20 min!!AWESOME
Report a concern   November 13, 2025 — Rated 0 out of 10 by F.I. Jiffy Lube of Dundalk
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Charged me extra for something that they did not explain in detail.

Report a concern   November 13, 2025 — Rated 9 out of 10 by C.S. Jiffy Lube of Pikesville
What did you like about your recent visit?

NA
Report a concern   November 13, 2025 — Rated 10 out of 10 by D.D. Jiffy Lube of Millersville
What did you like about your recent visit?

The quickness of being in and out plus the friendly atmosphere

Report a concern   November 13, 2025 — Rated 2 out of 10 by B.B. Jiffy Lube of Owings Mills
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Overcharged. Recommended unnecessary services. Thankfully didn’t agree to everything. Do not follow up
Report a concern   November 13, 2025 — Rated 10 out of 10 by K.W. Jiffy Lube of Johnstown
What did you like about your recent visit?

Quick service at good prices. Friendly staff.
Report a concern   November 13, 2025 — Rated 10 out of 10 by S.T. Jiffy Lube of Pikesville
What did you like about your recent visit?

Absolutely wonderful. They were patient, honest and professional. All around great experience for me - and for my car! 10 **********
Report a concern   November 12, 2025 — Rated 10 out of 10 by J.P. Altoona Jiffy Lube
What did you like about your recent visit?

Fast and informative . Friendly service
Report a concern   November 12, 2025 — Rated 10 out of 10 by D.B. Jiffy Lube of Severn
What did you like about your recent visit?

They guys are always friendly, professional and efficient!


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