Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.1 out of 10 based on 2137 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 18, 2025 — Rated 10 out of 10 by J.A. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

quick service technicians are great

Report a concern   November 18, 2025 — Rated 10 out of 10 by C.W. Jiffy Lube of Crofton
What did you like about your recent visit?

Quick, friendly service. Repaired both rear tires and kept me on the road !

Report a concern   November 17, 2025 — Rated 10 out of 10 by B.H. Jiffy Lube of Annapolis
What did you like about your recent visit?

Ricci and his team are the epitome of professional service! Ricci is one of the, if not THE BEST, car service 'station' or business manager I have ever had the pleasure of receiving service(s) from. I have 4 different cars- 2 of them are 'classics' - and I would not think of taking any of them anywhere ELSE for oil changes and some basic engine 'stuff'. If I owned this JIFFY LUBE, I'd
T R I P L E
R I C C I's
S A L A R Y before he decides to exit STAGE RIGHT. If I was in this kind of business, I'd be trying to POACH HIM AWAY and some of his staff!

Report a concern   November 17, 2025 — Rated 10 out of 10 by P.T. Jiffy Lube of Severn
What did you like about your recent visit?

Quick, efficient and reasonable.

Report a concern   November 17, 2025 — Rated 5 out of 10 by J.F. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

Service was very quick and everyone was friendly.
Sitting in my car at my next stop I looked at my receipt.
It said the front windshield was washed.
I thought how nice but when I looked at it, clearly not washed.
Made me wonder if everything else was done properly.
Did I receive the synthetic oil I payed for?
Was the oil filter changed?
Not a good first time experience for me.

Report a concern   November 17, 2025 — Rated 9 out of 10 by B.R. Jiffy Lube of Johnstown
What did you like about your recent visit?

Staff very responsive

Report a concern   November 17, 2025 — Rated 10 out of 10 by T.O. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Very friendly and fast working.

Report a concern   November 17, 2025 — Rated 10 out of 10 by D.L. Jiffy Lube of Pasadena
What did you like about your recent visit?

Efficiency & Courp

Report a concern   November 17, 2025 — Rated 10 out of 10 by L.H. Jiffy Lube of Millersville
What did you like about your recent visit?

Super friendly staff and very efficient. Could not have been a better experience.

Report a concern   November 17, 2025 — Rated 10 out of 10 by M.J. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Initial employee greeting me was very friendly!

Report a concern   November 17, 2025 — Rated 10 out of 10 by J.F. Clarksville Jiffy Lube
What did you like about your recent visit?

Great all around service from start to finish!

Report a concern   November 17, 2025 — Rated 10 out of 10 by D.T. Jiffy Lube of Pasadena
What did you like about your recent visit?

The service I received was quick. The customer service was excellent.

Report a concern   November 17, 2025 — Rated 0 out of 10 by S.A. Jiffy Lube of Annapolis
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

I have heard about bad reviews but I still went! They do incomplete servicr

Report a concern   November 17, 2025 — Rated 10 out of 10 by V.L. Jiffy Lube of Pikesville
What did you like about your recent visit?

The wait time for what I had done was done very quickly and professional

Report a concern   November 17, 2025 — Rated 10 out of 10 by J.C. Jiffy Lube of Laurel
What did you like about your recent visit?

Im very happy with the service. They are very fast and professionals.

Report a concern   November 17, 2025 — Rated 10 out of 10 by D.L. Jiffy Lube of Pasadena
What did you like about your recent visit?

The people were very friendly and courteous. The service was great.

Report a concern   November 17, 2025 — Rated 8 out of 10 by S.K. Jiffy Lube of Severn
What could we do to improve?

Everything was fine. Service was so fast I was not sure they actually completed it all.

Report a concern   November 16, 2025 — Rated 10 out of 10 by R.D. Clarksville Jiffy Lube
What did you like about your recent visit?

Prompt response

Report a concern   November 16, 2025 — Rated 10 out of 10 by L.C. Jiffy Lube of Beltsville
What did you like about your recent visit?

Prompt service. Staff professional, couteous and friendly. Took time to explain details of service. Clean, pleasant waiting area. Thank you for taking good care of my cars through the years!

Report a concern   November 16, 2025 — Rated 0 out of 10 by K.D. Jiffy Lube of Millersville
How did we disappoint you and what can we do to make things right?

I pulled up to have an oil change not realizing the location closes at 5pm and it was 4:45pm. A young man waved me in asking if i was getting just an oil change and I said yes. Then a man walked out of the office, looking at me smacking his hand as if he was pointing to a watch. So i asked the young man when they close and he said “10min.” I let him know what the man did and how RUDE it was and was told “he’s always like that”. The employees were finished my vehicle by 4:53pm, still PLENTY of time left before close!!

Report a concern   November 16, 2025 — Rated 10 out of 10 by S.L. Jiffy Lube of Elkridge
What did you like about your recent visit?

Service personnel were very thorough and explained everything

Report a concern   November 16, 2025 — Rated 10 out of 10 by C.W. Jiffy Lube of Dundalk
What did you like about your recent visit?

The staff is very respectful, answer all questions

Report a concern   November 16, 2025 — Rated 10 out of 10 by K.B. Jiffy Lube of Annapolis
What did you like about your recent visit?

They are very kind and on a very busy day they did a great job of getting everyone in and out fairly quickly

Report a concern   November 16, 2025 — Rated 10 out of 10 by B.H. Jiffy Lube of Crofton
What did you like about your recent visit?

Everyone human being in that establishment is so kind, honest and professional.

Report a concern   November 16, 2025 — Rated 10 out of 10 by I.B. Clarksville Jiffy Lube
What did you like about your recent visit?

Quick and friendly service.
I enjoyed seeing the same person running the site. There is comfort in consistency and the assurance that all is being well cared for.

Report a concern   November 16, 2025 — Rated 0 out of 10 by R.H. Oxon Hill Jiffy Lube
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Phone callPhone number removed341

Report a concern   November 15, 2025 — Rated 10 out of 10 by W.C. Jiffy Lube of Crofton
What did you like about your recent visit?

Great people good service

Report a concern   November 15, 2025 — Rated 10 out of 10 by G.B. Jiffy Lube of Dundalk
What did you like about your recent visit?

Very professional and got me out quickly for a battery replacement

Report a concern   November 15, 2025 — Rated 10 out of 10 by T.F. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Attentiveness and kindness of the staff. Presented information about car issues in an understandable way.

Report a concern   November 15, 2025 — Rated 10 out of 10 by M.W. Jiffy Lube of Laurel
What did you like about your recent visit?

Short wait time for in processing, quick assessment of vehicle, professional explanation of services required, and shorter than expected time for completion.


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