based on 2680 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Go away
Everyone was welcoming and professional.
Great work highly recommend!
They were professional and quick.
Tyrell was the man, he set the tone. Professional, confident and knowledgeable. I felt like i could relax. The entire team and vibe of the place was great. Whoever the DJ is there needs a raise. Haha. Literally the best auto mechanic experience I’ve ever had. Literally. 10/10
Hizmet harika ve bekleme suresi cok iyi
Customer service was excellent
Employees are always polite and respectful and friendly
FAST SERVICE
I like the service. Pricing is a little high imo. You guys are the best around though so I’m not complaining. Everything is just getting outrageous.
Thanks Greg.
I like that I was greeted when I pulled up and invited to head to the lounge while my car was serviced. I liked the coffee machine that was available with flavored cream offered. I liked the review of my service record on my vehicle. It would be nice to enter service that I did at other service companies just so I don’t duplicate or be asked about services that I don’t need. I liked being able to use the coupon I had to help reduce the cost.
Great service
Quick and efficient, everyone was nice
Everyone is really knowledgeable, friendly and always handle my car with care.
Honest, quick service. Reliable.
All the guys where really nice and helpful I didn’t feel like they was talking to me like a women lol. They was very honest and helpful and the big guy & the light skin guy with the pretty eyes where very very respectful because I was a little rude so thank you for all you do!
The Jiffy Lube Team conducted themselves in a professional manner. They explained everything in detail for what was needed for my vehicle.
I was lucky and arrived when nobody was in the shop, so I got right in and my car got looked at and they had the parts, so I was soon on my way. Everybody was nice too.
The help was nice
they are always very very helpful and nice, Im leaving for the holidays and they checked everything and felt very comfortable with the knowledge they shared..
Well, usually when I come to get my oil changed, it'd be a line of car there this time. It was only me and they were very friendly. And even came into the waiting room and talked to you about your car, which is great. Wonderful customer service.
They are friendly, helpful, and communicate well.
Everyone was very nice and respectful to me from the moment I pulled in until the moment I left. I also called ahead and was well informed about the service I received. Three employees were working on December 10th, 2025 at the beltsville route 1 location and they were all amazing.
Fastest jiffy I've ever been to. Friendly, professional, no bull, this is the only jiffy lube I go to.
Service was done in a timely manner and the people I interfaced with were super friendly and did not pressure me for additional services.
The friendliness and how fast they are
Staff was very friendly and helpful
I like the convenience of just stopping and getting my oil changed
Fast
Asked for a normal synthetic oil change. After receiving the quote (which was about 20 more dollars than expected, I called to verify oil prices and even had a coupon) the customer service attendant said my break fluid was really bad and "brown" which scared me. I asked how much that would be and he quoted me an extra 140 on top of the 110 for the oil change. I said no. I then paid the bill and went over the invoice with my father, as its his car, and he stated that they shouldnt have charged me for an skid pan removal, since he removed it himself. So I had to walk in and request a refund for the skid pan, which I will admit, the employee was extremely nice about it. My father then instructed me on how to check the break fluid and I noticed that it was 1. Full to the max and 2. Almost a crystal clear pale yellow color, not brown. I just feel like this location lies to customers to scare them into getting extra services, especially since im a woman. Another lady in the waiting room was upset because they were trying to add a tire rotation when she just wanted an oil change, the attendants were making it seem like she requested it. I went here because of the good reviews but unfor