Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.3 out of 10 based on 3788 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 13, 2025 — Rated 10 out of 10 by E.B. Oxon Hill Jiffy Lube
What did you like about your recent visit?

It was getting dark and I had a splitting headache but needed my oil changed and my taillights replaced. The cashier came out to raise the lights. I asked if she could leave it dim until I'm done because of my headache and she said sure no problem. Also made a fresh pot of coffee for me to see if the caffeine would help with the headache and it did. Kudos to her for great customer service!! Thank you 😊

Report a concern   December 13, 2025 — Rated 10 out of 10 by M.F. Jiffy Lube of Beltsville
What did you like about your recent visit?

Friendly staff and prompt service!
Report a concern   December 13, 2025 — Rated 7 out of 10 by R.S. Lewes Jiffy Lube
What could we do to improve?

Too to long
Report a concern   December 13, 2025 — Rated 3 out of 10 by A.B. Oxon Hill Jiffy Lube
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Customer services wasn’t satisfactory

Report a concern   December 13, 2025 — Rated 10 out of 10 by E.M. Jiffy Lube of Laurel
What did you like about your recent visit?

They were really professionals and they had the ability to make the job very fast.
Report a concern   December 13, 2025 — Rated 4 out of 10 by B.G. Jiffy Lube of Johnstown
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

This particular store stripped the oil pan drainage bolt hole. Now they put in a universal oil plug and it leaks oil. I would like a response to this matter

Report a concern   December 12, 2025 — Rated 10 out of 10 by J.I. Oxon Hill Jiffy Lube
What did you like about your recent visit?

The efficiency, friendliness, professional attitude and reasonable price for the service that I received.
Report a concern   December 12, 2025 — Rated 10 out of 10 by A.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Everyone at this place was so nice! I got oil change in my two cars in two weeks. Their prices are reasonable and I liked the location.

Report a concern   December 12, 2025 — Rated 10 out of 10 by M.H. Jiffy Lube of Beltsville
What did you like about your recent visit?

Helpful informative staff
Report a concern   December 12, 2025 — Rated 10 out of 10 by A.D. Jiffy Lube of Dundalk
What did you like about your recent visit?

Quick service as requested
Report a concern   December 12, 2025 — Rated 10 out of 10 by M.A. Jiffy Lube of Pasadena
What did you like about your recent visit?

Friendliness of staff
Report a concern   December 12, 2025 — Rated 10 out of 10 by M.M. Jiffy Lube of Beltsville
What did you like about your recent visit?

How quick it was.
Report a concern   December 12, 2025 — Rated 10 out of 10 by L.R. Clarksville Jiffy Lube
What did you like about your recent visit?

Chaun always gives me good advice!
Report a concern   December 12, 2025 — Rated 10 out of 10 by W.H. Jiffy Lube of Owings Mills
What did you like about your recent visit?

I was in and out convenient.

Report a concern   December 12, 2025 — Rated 10 out of 10 by G.B. Jiffy Lube of Beltsville
What did you like about your recent visit?

Done quickly
Report a concern   December 12, 2025 — Rated 10 out of 10 by R.H. Jiffy Lube of Laurel
What did you like about your recent visit?

Excellent

Report a concern   December 12, 2025 — Rated 10 out of 10 by M.S. Oxon Hill Jiffy Lube
What did you like about your recent visit?

great service, efficient service.
Report a concern   December 12, 2025 — Rated 0 out of 10 by J.T. Jiffy Lube of Annapolis
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Horrible service and attitudes

Report a concern   December 12, 2025 — Rated 10 out of 10 by G.M. Lewes Jiffy Lube
What did you like about your recent visit?

In and out quick!.....Staff is knowledgeable and friendly....

Report a concern   December 12, 2025 — Rated 10 out of 10 by G.P. Jiffy Lube of Crofton
What did you like about your recent visit?

Everything

Report a concern   December 12, 2025 — Rated 10 out of 10 by J.B. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Fast and efficient. They met all of my expectations. If you need an oil change or other minor repairs, this is the place to go.

Report a concern   December 12, 2025 — Rated 10 out of 10 by J.D. Jiffy Lube of Annapolis
What did you like about your recent visit?

Efficient, helpful suggestions
Report a concern   December 12, 2025 — Rated 10 out of 10 by A.R. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Great customer service

Report a concern   December 12, 2025 — Rated 0 out of 10 by A.W. Jiffy Lube of Millersville
How did we disappoint you and what can we do to make things right?

One of the magazines in the waiting room had a naked lady on the front cover

Report a concern   December 12, 2025 — Rated 0 out of 10 by D.B. Jiffy Lube of Owings Mills
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Owings Mills didn't vacuum my car even though I requested it they are very rude and lazy the whole team.
Report a concern   December 12, 2025 — Rated 10 out of 10 by S.K. Jiffy Lube of Severn
What did you like about your recent visit?

They are so friendly. Easy to work with
Report a concern   December 12, 2025 — Rated 9 out of 10 by C.H. Jiffy Lube of Pikesville
What did you like about your recent visit?

Their courtesy

Report a concern   December 11, 2025 — Rated 10 out of 10 by W.B. Jiffy Lube of Dundalk
What did you like about your recent visit?

Friendly professional, nice people
Report a concern   December 11, 2025 — Rated 10 out of 10 by P.J. Oxon Hill Jiffy Lube
What did you like about your recent visit?

It was my first visit and I was made to feel welcome. Service employees were friendly and helpful. Surprised at the little time to get the job done. Cost for job was reasonable.
Report a concern   December 11, 2025 — Rated 10 out of 10 by S.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Always professional.


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