Grand Rapids
120 W Main St
Middleville
MI 49333
United States

Client Testimonials

Report a concern   June 28, 2021 — Rated 10 out of 10 by J.H. Grand Rapids
What do you like about our products and services?

Friendly service matched with amazing results in cleaning my carpet!

Report a concern   June 26, 2021 — Rated 10 out of 10 by J.S. Grand Rapids
What do you like about our products and services?

The man was very nice and my carpets look great!

Report a concern   June 25, 2021 — Rated 10 out of 10 by L.K. Grand Rapids
What do you like about our products and services?

Attention to detail. Very friendly and on time service

Report a concern   June 25, 2021 — Rated 10 out of 10 by K.A.J.O. Grand Rapids
What do you like about our products and services?

Josh called significantly earlier than the appointment, which was fine with us since we were ready for him. He came in wearing a mask, which we appreciated, although we decided it wasn't necessary since he is fully vaccinated and so are we. He was cheerful and definitely promoted the advantages of Zerorez over competitors. He was here for awhile and I believe he cleaned the carpet as well as anyone could. Thank you, Zerorez.

Report a concern   June 24, 2021 — Rated 10 out of 10 by G.S. Grand Rapids
What do you like about our products and services?

The service was excellent. Technician did a great job

Report a concern   June 24, 2021 — Rated 10 out of 10 by M.B. Grand Rapids
What do you like about our products and services?

Our rug looks and feels amazing! Thank you!

Report a concern   June 23, 2021 — Rated 10 out of 10 by L.H. Grand Rapids
What do you like about our products and services?

I like that the carpet service is “clean” and natural. That the products used do not have harsh chemicals, and that afterwords it did not have a musty water smell or wet dog smell. The carpets looked amazing as well!

Report a concern   June 23, 2021 — Rated 10 out of 10 by J.H. Grand Rapids
What do you like about our products and services?

I had you clean my carpet. Did a great job and was kind and thorough.

Report a concern   June 23, 2021 — Rated 10 out of 10 by L.H. Grand Rapids
What do you like about our products and services?

The speed at which the process was done, the professionalism of Josh and the smell was intoxicatingly clean! Thanks so much!

Report a concern   June 21, 2021 — Rated 10 out of 10 by A.S. Grand Rapids
What do you like about our products and services?

Great service and carpets cleaned perfectly.

Report a concern   June 19, 2021 — Rated 10 out of 10 by L.W. Grand Rapids
What do you like about our products and services?

Josh is very friendly and professional. He worked very hard and did a great job cleaning my carpet. They are clean, dry and soft. I am totally pleased

Report a concern   June 17, 2021 — Rated 10 out of 10 by M.A.S.J. Grand Rapids
What do you like about our products and services?

Everything - Josh was professional, efficient, friendly and did a great job. The furniture and carpets look FANTASTIC and it was completely dry by the next morning. I've already recommend Zerorez to a couple of people.

Report a concern   June 17, 2021 — Rated 10 out of 10 by K.S. Grand Rapids
What do you like about our products and services?

We are very happy with our carpets. And everyone we dealt with was helpful and friendly. And I thought the prices are very reasonable. I will definitely be using them again!

Report a concern   June 16, 2021 — Rated 10 out of 10 by T.M. Grand Rapids
What do you like about our products and services?

I like that the products used to clean are environmentally friendly. The customer service is impeccable.

Report a concern   June 13, 2021 — Rated 10 out of 10 by M.A.T.K. Grand Rapids
What do you like about our products and services?

Carpet looks great. Seemed like a thorough cleaning. Thank you

Report a concern   June 10, 2021 — Rated 10 out of 10 by M.R. Grand Rapids
What do you like about our products and services?

My carpeting is residue free, very soft. Even after I vacuumed before treatment, couldn't believe all the dog hair that was removed during cleaning process.
Technician was excellent.
Thank You!

Report a concern   June 8, 2021 — Rated 10 out of 10 by K.O. Grand Rapids
What do you like about our products and services?

Josh, Carpet Tech, does a fantastic job cleaning and customer service!

Report a concern   June 2, 2021 — Rated 10 out of 10 by E.W. Grand Rapids
What do you like about our products and services?

Rug is clean! Quick dry. No hassle return if spots reappear.
Josh was very professional and polite.

Report a concern   June 1, 2021 — Rated 10 out of 10 by S.E. Grand Rapids
What do you like about our products and services?

After cleaning my carpet last week my carpet looks terrific (amazing for as old as the carpet is)! They were able to get several spots out in my living room area that the previous carpet cleaner was unable to do. I especially love that they use no chemicals and I was excited to see how much dirt, hair, dust, etc that they were able to pull up and get rid of!! They are very friendly, right on time, with a call ahead to alert me they were coming and when they would arrive, and Josh took the time to answer some questions I had and was very informative. I have found my new favorite carpet cleaners!!!!

Report a concern   May 28, 2021 — Rated 10 out of 10 by L.C. Grand Rapids
What do you like about our products and services?

Josh did a good job for us. Stain didn't come out the first time so he returned and re cleaned it.It is an improvement.

Report a concern   May 21, 2021 — Rated 10 out of 10 by T.G. Grand Rapids
What do you like about our products and services?

The service was outstanding! Their water method and procedure on carpet cleaning is not only interesting, it gets your carpet super clean and dirt doesn't track as quickly as traditional ways with chemicals. Absolutely love it!

Report a concern   May 20, 2021 — Rated 10 out of 10 by C.W. Grand Rapids
What do you like about our products and services?

I am a repeat customer because I am very pleased with the results. Amazing is the word that best describes your work. My ultra light carpet once again looks fantastic! Your staff is also very conscientious of their work and professional. Great value!

Report a concern   May 20, 2021 — Rated 10 out of 10 by L.M. Grand Rapids
What do you like about our products and services?

Service and products are great! Love the outcome!!

Report a concern   May 18, 2021 — Rated 10 out of 10 by S.C. Grand Rapids
What do you like about our products and services?

The people are wonderful. From the first phone call I made to the return of my rug.
The prices were competitive to what I paid a previous company. ZeroRez’ customer attention was clear and informative. The timing was as promised for pick up and return.
Oh! The rug looks and feels terrific.
I would highly recommend them.

Report a concern   May 16, 2021 — Rated 10 out of 10 by S.M. Grand Rapids
What do you like about our products and services?

Great results! On time, courteous service, and great value!

Report a concern   May 15, 2021 — Rated 10 out of 10 by R.J. Grand Rapids
What do you like about our products and services?

Josh was very professional, though, and friendly.. he did an excellent job

Report a concern   May 14, 2021 — Rated 9 out of 10 by R.O.C. Grand Rapids
What do you like about our products and services?

We rented a carpet cleaner from Lowe's, but our carpet ended up smelling worse than before, so we decided to get them done professionally. Very happy we went with Zerorez! They were friendly, efficient, and knowledgeable. The carpets look great, and they were able to get out several tough pet stains. Best of all - there is no smell. It's just *fresh*. Thanks for the great service!

Report a concern   May 14, 2021 — Rated 10 out of 10 by K.L. Grand Rapids
What do you like about our products and services?

I have used Zerorez twice now and have absolutely nothing but GLOWING reviews for this company and the process they use to clean carpets. I feel the difference when I walk on my carpets after they are dry...they are soft with no residual residue from chemicals. I have 2 dogs and feel so comfortable with them walking, laying, and playing on the carpets afterward. They are easy to schedule with and the staff is extremely friendly! Thank you for a great job on our home!

Report a concern   May 13, 2021 — Rated 9 out of 10 by M.B. Grand Rapids
What do you like about our products and services?

Your technicians are courteous and, for the most part, within the 2 hour time window given at the time of appointment scheduling. Process is quick and well done. Things are left in the shape they were when technician arrived.

Report a concern   May 9, 2021 — Rated 10 out of 10 by T.P. Grand Rapids
What do you like about our products and services?

The technician was very thorough and went above and beyond. We couldn’t be more pleased with the results and knowing that the clean carpets will last longer due to the zero residue left behind and attracting new dirt is a definite plus.


Privacy Policy