Grand Rapids
120 W Main St
Middleville
MI 49333
United States

Client Testimonials

Report a concern   April 21, 2022 — Rated 10 out of 10 by C.W. Grand Rapids
What do you like about our products and services?

The non-chemical cleaning. My sister's old carpet that you did 2 months ago came out great. I have not seen it that clean in years-even though it was cleaned a couple of times from the usual rug cleaners.

Response from Grand Rapids:

Candy, thank you for taking the time to leave such a lovely review! We really appreciate it and look forward to cleaning for you again in the future.

Report a concern   April 10, 2022 — Rated 10 out of 10 by P.K. Grand Rapids
What do you like about our products and services?

The zero rez team did a quick but thorough job cleaning our very dirty carpets. They look and smell like new! Also it was very reasonably priced.

Response from Grand Rapids:

Thank you, Paige for the kind words. We are so glad you enjoyed your experience and that you took the time to let us know how much. We really appreciate all the feedback and look forward to cleaning for you again in the future.

Report a concern   April 9, 2022 — Rated 10 out of 10 by W.G. Grand Rapids
What do you like about our products and services?

Representatives were very friendly and detail oriented. They arrived promptly, worked efficiently, and did high quality work.

Response from Grand Rapids:

Thank you for the kind words, Wendy. We really appreciate you taking the time to share your experience with us, and we look forward to cleaning for you again in the future.

Report a concern   April 7, 2022 — Rated 10 out of 10 by C.M. Grand Rapids
What do you like about our products and services?

Amazing cleaning and staff

Response from Grand Rapids:

Thank you, Ann and Don for recognizing our amazing staff and for taking the time to leave us a review. We appreciate it and look forward to cleaning for you again in the future.

Report a concern   April 4, 2022 — Rated 10 out of 10 by M.J.J. Grand Rapids
What do you like about our products and services?

The carpet looks great. It was totally dry the next morning. The girls were extremely knowledgeable and real friendly. Highly recommended.

Response from Grand Rapids:

Mary Jo, thank you so much for taking the time to leave us such a wonderful review. We appreciate you and look forward to cleaning for you again in the future.

Report a concern   March 30, 2022 — Rated 10 out of 10 by K.F. Grand Rapids
What do you like about our products and services?

Removed most stains, nice clean citrus odor when finished, very pleasant employee, carpets dried quickly

Response from Grand Rapids:

Thank you, Kathy for the such a great review. We really appreciate you taking the time to let us know how your service went and we look forward to cleaning for you in the future!

Report a concern   March 28, 2022 — Rated 10 out of 10 by A.E. Grand Rapids
What do you like about our products and services?

I love how fast and effient you guys are

Response from Grand Rapids:

Thank you, Andres for the kind words! We appreciate such good feedback and look forward to cleaning for you again in the future!

Report a concern   March 20, 2022 — Rated 10 out of 10 by P.M. Grand Rapids
What do you like about our products and services?

Service was amazing. Hannah was so helpful with getting everything I needed for my appointment. The carpet to our house looks almost new again! We moved into the house and did not even realize how great the carpet looked until we had it cleaned. We will be doing our grout and air ducts in the future and will always use Zerorez now!

Response from Grand Rapids:

Thank you, Peyton for taking the time to leave a review about your service with us. We appreciate all the kind words and are glad you had such a great experience with our technician and our office staff, we also look forward to cleaning for you in the future.

Report a concern   March 17, 2022 — Rated 10 out of 10 by J.D. Grand Rapids
What do you like about our products and services?

Carpet looks better than new.

Report a concern   March 7, 2022 — Rated 10 out of 10 by M.H. Grand Rapids
What do you like about our products and services?

Love how convenient and professional this service was! So happy! I will be recommending everyone to you guys!! ❤️❤️❤️

Response from Grand Rapids:

Thank you, Marquita for such lovely comments. We appreciate your feedback and are glad you enjoyed your service. We look forward to cleaning for you again in the future.

Report a concern   March 1, 2022 — Rated 10 out of 10 by S.K. Grand Rapids
What do you like about our products and services?

Organic, not harsh chemicals or excessive soap

Report a concern   February 25, 2022 — Rated 10 out of 10 by K.B. Grand Rapids
What do you like about our products and services?

Very professional and did a great job. Highly recommend

Response from Grand Rapids:

Thank you, Katherine for 10/10 and such kind comments. We appreciate you taking the time to let us know about your service and look forward for cleaning for you again in the future.

Report a concern   February 18, 2022 — Rated 10 out of 10 by B.A.D.B. Grand Rapids
What do you like about our products and services?

Appreciate the work being done promptly and well.

Response from Grand Rapids:

Thank you for the kind words, Beth and Don, we really appreciate it and look forward to cleaning for you again in the future.

Report a concern   February 16, 2022 — Rated 10 out of 10 by T.S. Grand Rapids
What do you like about our products and services?

ZeroRez cleaned my 20-year old footstool. It was dingy yellow and now looks GREAT! The staff was beyond friendly and very professional. Five Star + review!

Response from Grand Rapids:

Trisha, thank you so much for such a lovely review. We appreciate all the kind words and enjoyed cleaning your beautiful footstool and we look forward to cleaning for you again in the future.

Report a concern   February 11, 2022 — Rated 10 out of 10 by L.T. Grand Rapids
What do you like about our products and services?

Already wrote google review & referred all my friends & family!:)

Response from Grand Rapids:

Thank you so much Lindsey for the great review and your willingness to recommend our services to your friend. We really appreciate it and look forward to cleaning for you again in the future.

Report a concern   February 8, 2022 — Rated 10 out of 10 by C.P. Grand Rapids
What do you like about our products and services?

Quick response, flexible scheduling and really satisfied with the clarity and timing of communication and how effective the carpet cleaning treatment was.

Response from Grand Rapids:

Thank you, Chole for leaving such a lovely review. We enjoyed our time cleaning for you and look forward to cleaning for you again in the future.

Report a concern   January 26, 2022 — Rated 10 out of 10 by C.F. Grand Rapids
What do you like about our products and services?

Employees are friendly and knowledgeable. This is the second time I have used Zero Rez and recommend them to anyone that needs carpet, rugs, or furniture cleaned.

Response from Grand Rapids:

Thank you, Carla for the kind words and recommendations to others! We appreciate you taking the time to let us know how your service went and couldn't be happier that it went so well. Thank you again and we look forward to cleaning for you again in the future.

Report a concern   January 7, 2022 — Rated 10 out of 10 by L.H. Grand Rapids
What do you like about our products and services?

Very happy with the whole experience. Everyone was friendly, and my carpet turned out great!

Response from Grand Rapids:

Thank you, Lori for such kind words. We really appreciate you taking the time to tell us about your experience and glad everything turned out great! We look forward to cleaning for you again in the future.

Report a concern   January 1, 2022 — Rated 10 out of 10 by J.P. Grand Rapids
What do you like about our products and services?

Very easy online scheduling! The ladies showed up on time and were very friendly. They did a great job! Thank you

Response from Grand Rapids:

Thank you, Johanna for such lovely words. We really appreciate you taking the time to let us know how your experience with our service went and we look forward to cleaning for you again in the future.

Report a concern   December 30, 2021 — Rated 10 out of 10 by R.R. Grand Rapids
What do you like about our products and services?

The women who came and cleaned our carpets did a fantastic job! The carpets were like new. Thanks and happy new!🙏

Response from Grand Rapids:

Rebeca thank you so much for such a lovely review. We really appreciate the feedback and look forward to cleaning for you agian in the future.

Report a concern   December 26, 2021 — Rated 10 out of 10 by P.V. Grand Rapids
What do you like about our products and services?

My carpet looked new & dried much faster than steam cleaning.

Report a concern   December 14, 2021 — Rated 9 out of 10 by B.W. Grand Rapids
What do you like about our products and services?

thorough, professional, on time, pleasant

Report a concern   December 10, 2021 — Rated 10 out of 10 by J.L. Grand Rapids
What do you like about our products and services?

Very professional and most of all clean not just wet carpet!

Report a concern   December 8, 2021 — Rated 10 out of 10 by C.A. Grand Rapids
What do you like about our products and services?

Clean carpets, quick service, affordable pricing!

Report a concern   December 3, 2021 — Rated 10 out of 10 by R.J. Grand Rapids
What do you like about our products and services?

Time was taken to explain your product by the staff who did our carpets. The end results are the best we have seen in years compared with your competitors . We will definetly plan on your service in the future.

Report a concern   December 2, 2021 — Rated 10 out of 10 by B.B. Grand Rapids
What do you like about our products and services?

I am a very happy repeat customer and my carpet has never been so clean fresh and soft. I just tried their upholstery cleaning and was amazed at the results. It’s like my sofa and chairs are brand new now after the cleaning. Amazing how great Zerorez is compared to their inferior competitors. Highly recommend you try them and you too will be convinced of their superior product and technicians.

Report a concern   November 29, 2021 — Rated 10 out of 10 by S.R. Grand Rapids
What do you like about our products and services?

The young lady did a very nice job!
Protected my wall as I requested
And did her best to get stains out
Carpets were nearly dry after she left
When the last time the guy did carpet at other home they were soaked and took couple days to dry

Report a concern   November 21, 2021 — Rated 10 out of 10 by R.W. Grand Rapids
What do you like about our products and services?

The diagnostic conversation before the cleaning was extremely helpful. Getting to hear the cleaner (Josh) explain what probably caused the carpet stain, which we didn’t know, will help us avoid that situation in the future. Also, he did an amazing job with the cleaning itself (including reaching under a bed) and it looks and smells so much better. Thanks ZeroRez!

Report a concern   November 19, 2021 — Rated 10 out of 10 by M.P. Grand Rapids
What do you like about our products and services?

Josh does the best job!! He has come 3 separate times now and we just think he’s the best!! Not only do we recommend ZeroRez, we also recommend Josh!!!

Report a concern   November 15, 2021 — Rated 10 out of 10 by K.D. Grand Rapids
What do you like about our products and services?

I would highly recommend Zerorez for cleaning carpets. They did a wonderful job! Their system did not take as long to dry as others have, and the carpets are really soft! We really noticed a difference between the carpet they cleaned in the hallway, and the bedrooms which were not cleaned! The bedrooms will be our next project for them! A very noticeable difference!


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